Highly motivated and initiative driven professional with 10+ years working with clients and students, seeks to fill the position of Contact Centre Advisor at Humber College. Looking to leverage proficient written and oral communication attributes, organization, and customer service skills to provide expert advice and assistance through multiple service paths. Proficient keyboarding and web navigation skills while having enhanced knowledge of email software and Microsoft Office Suite.
100 % compliance with provincial regulations and brokerage
policies.
Oral and written communication - effective in making lesson material clear and concise while gearing it to expectations of student curriculum. Presenting new ideas and instructing students in new skills in a way they can understand clearly. Proficiently provide feedback on assessments and created progress reports to parents.
Interpersonal Skills - Strong sense of collaboration and teamwork to come up with curriculum methodology in Math Literacy to improve overall student results of 85 - 90% of the class. Methodical problem-solving to understand student areas of help to allow positive learning experiences, and able to listen and pinpoint client needs in order to effectively provide superior Customer Service as it relates to property transactions.
Initiative - Using self-drive and motivation to propose many projects and school-based initiatives such as Athletic teams, Student Council, and Fundraising efforts for local charities.
Time Management - Strong ability to set timeframes for grading and returning tests, papers, and assignments to students. Efficiently set up time management plans to effectively carry out the selling/buying process for clients.
Available upon request