Summary
Overview
Work History
Education
Skills
Skills
Certification
References
Timeline
Generic

Robert Bordignon

Vaughan,ON

Summary

Highly motivated and initiative driven professional with 10+ years working with clients and students, seeks to fill the position of Contact Centre Advisor at Humber College. Looking to leverage proficient written and oral communication attributes, organization, and customer service skills to provide expert advice and assistance through multiple service paths. Proficient keyboarding and web navigation skills while having enhanced knowledge of email software and Microsoft Office Suite.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Real Estate Sales Representative

Right At Home Realty Brokerage
04.2017 - Current
  • Employed excellent customer service skills when interacting with current or prospective customers.
  • Informed home buyer of sales, construction and warranty processes.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Maintained accurate records of all transactions, ensuring

100 % compliance with provincial regulations and brokerage

policies.

Teacher

Toronto Catholic District School Board
09.2002 - Current
  • Worked cooperatively with other teachers to help students reach learning objectives while increasing 85 - 90% of Math Literacy results
  • Supported student physical, mental, and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers, and course work in coordination with Ontario standards.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment while having students engaged in the classroom and more than 5 extra-curricular initiatives such as Athletic Teams, Student Council, and Fundraising efforts.

Education

Bachelor of Education - Education

University of Toronto (OISE)
06.2002

Bachelor of Arts - Merchandising/Graphic Design

Toronto Metropolitan University
06.1997

Skills

  • Attention to detail
  • Customer Service
  • Documentation
  • Patience and understanding
  • Technological Proficiency
  • Microsoft Office Suite and email/web software
  • Google Suite
  • CRM Platform

Skills

Oral and written communication - effective in making lesson material clear and concise while gearing it to expectations of student curriculum.  Presenting new ideas and instructing students in new skills in a way they can understand clearly. Proficiently provide feedback on assessments and created progress reports to parents.

Interpersonal Skills - Strong sense of collaboration and teamwork to come up with curriculum methodology in Math Literacy to improve overall student results of 85 - 90% of the class.  Methodical problem-solving to understand student areas of help to allow positive learning experiences, and able to listen and pinpoint client needs in order to effectively provide superior Customer Service as it relates to property transactions.

Initiative - Using self-drive and motivation to propose many projects and school-based initiatives such as Athletic teams, Student Council, and Fundraising efforts for local charities.

Time Management - Strong ability to set timeframes for grading and returning tests, papers, and assignments to students.  Efficiently set up time management plans to effectively carry out the selling/buying process for clients.

Certification

  • Real Estate License, RECO

References

Available upon request

Timeline

Real Estate Sales Representative

Right At Home Realty Brokerage
04.2017 - Current

Teacher

Toronto Catholic District School Board
09.2002 - Current

Bachelor of Education - Education

University of Toronto (OISE)

Bachelor of Arts - Merchandising/Graphic Design

Toronto Metropolitan University
Robert Bordignon