Robert Bonn

• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.
• Promoted classroom safety, collaboration, and best practices.
• Tested and evaluated students on materials presented in workshops and classes.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Increased student motivation by developing engaging lesson plans that catered to various learning styles.
• Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
• Observed and adopted new techniques from skilled instructors and lecturers.
• Improved student performance by defining clear goals and communicating performance metrics.

• Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
• Handled returns effectively, inspecting returned items for quality issues and updating inventory status as needed.
• Assisted in training new hires on best practices related to parts handling procedures, fostering consistency across the team.
• Utilized advanced computer systems for tracking inventory levels, monitoring trends, and generating reports for management review.
• Supported cost-saving initiatives through participation in annual physical inventories and reconciling discrepancies with electronic records accurately.

• Linked computers to network and peripheral equipment.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Enhanced system performance by conducting regular software and hardware updates.
• Resolved technical issues for clients through remote support, increasing customer satisfaction.
• Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
• Recommended new and replacement hardware and software purchases.
• Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.

Wholesale distribution of computer products

• Recommended new and replacement hardware and software purchases.
• Resolved technical issues for clients through remote support, increasing customer satisfaction.