ROBERT BOISSONEAU
SAULT STE. MARIE
Summary
Dynamic guest services professional with a proven track record at Silver Creek Golf Course, excelling in customer service and inventory management. Enhanced operational efficiency and customer satisfaction through proactive communication and teamwork. Committed to maintaining facility standards while fostering a collaborative environment, ensuring a safe and enjoyable experience for all patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Services
Silver Creek Golf Course
06.2022 - Current
- Supported team productivity by proactively communicating issues or concerns to management regarding equipment or facilities maintenance needs.
- Improved customer satisfaction by efficiently managing driving range operations and maintaining a clean and organized workspace.
- Contributed to a positive work environment by collaborating effectively with fellow staff members and demonstrating a strong work ethic.
- Optimized resource utilization by effectively managing inventory of rental clubs, balls, and other equipment.
- Maintained a safe environment for both staff and patrons by adhering to established guidelines for operating ball retrievers and other machinery.
- Contributed to facility maintenance by performing routine tasks such as mowing grass, repairing divots, and raking bunkers.
Education
White Pines Vocational
Sault Ste MarieSkills
- Facility upkeep
- Inventory management
- Customer service
- Time management
- Analytical thinking
- Computer literacy
- Professionalism
- Team collaboration
Languages
English
Native or Bilingual
Certification
- [State] Driver's License
- Working at heights certification
Timeline
Guest Services
Silver Creek Golf Course
06.2022 - Current
White Pines Vocational
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