Robert Bodchon
Belle River,ON
Summary
Dynamic leader with proven expertise in store operations and inventory management, honed at The Beer Store. Excelled in enhancing customer satisfaction and reducing security incidents through effective problem-solving and team leadership. Skilled in multitasking and managing unionized employees, achieving seamless operational efficiency.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Store Manager
The Beer Store
Belle River, ON
12.2005 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduling, hiring and training.
- Assisted with hiring, training and mentoring new staff members.
Security Shift Supervisor
Casino Windsor
Windsor, ON
10.1995 - 12.2005
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
Warehouse Supervisor
Leons Furniture
Windsor, ON
11.1991 - 10.1995
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Education
Diploma - Child And Youth Worker
Ontario Business College
Windsor Ontario06.1994
Diploma - Law And Security
St Clair College
Windsor, ON04.1992
High School Diploma -
Riverside Secondary School
Windsor, ON06.1990
Skills
- Store Operations
- Inventory Management
- Customer Service Management
- Problem-Solving
- Multitasking and Organization
- Team Leadership
- Manage Unionized Employees
Languages
English
Certification
First Aid and CPR Qualified
Volunteer Work
Executive Director Risk and Resolution for Belle River Minor Hockey Association (2014- present)
Travel Hockey Assistant Coach
Timeline
Store Manager
The Beer Store
12.2005 - 07.2024
Security Shift Supervisor
Casino Windsor
10.1995 - 12.2005
Warehouse Supervisor
Leons Furniture
11.1991 - 10.1995
Diploma - Child And Youth Worker
Ontario Business College
Diploma - Law And Security
St Clair College
High School Diploma -
Riverside Secondary School