Robert Baxter-Dennis
Ajax,ON
Summary
Forward-thinking project coordinator & administrator confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Coordinator - Low Rise, Sales & Décor Department
National Homes
Concord, ON
02.2024 - 05.2024
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
Senior Administrative Coordinator & Building Permit Specialist
WZMH ARCHITECTS
Toronto, ON
09.2021 - 12.2023
- Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
- Establish work priorities, work in conjunction with other support staff, and ensure deadlines are met and procedures are followed
- Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
- Prepare & submit all building permit applications for commercial interior renovations.
- Provided support to executive staff members as needed.
- Assisted in preparing presentations, reports, and correspondence.
- Maintained accurate records and files for the department, ensuring their security and confidentiality.
Receptionist/Administrative Assistant
Fitness Connection
North York, ON
07.2020 - 07.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers & equipment.
Business Development Intern
FTF Canada
Toronto, ON
12.2019 - 01.2021
- Developed and implemented marketing plans to increase sales.
- Researched potential new clients and markets for the organization's products and services.
- Conducted market analysis on competitors, customer needs, and industry trends.
- Created presentations outlining company offerings to prospective clients.
- Maintained client relationships with existing customers through regular contact and follow-up activities.
- Assisted in the preparation of proposals, contracts, and reports.
- Coordinated meetings between senior management and key clients or partners.
- Drafted press releases to announce new products or services.
Server
JOEY Sherway
Mississauga, ON
01.2020 - 03.2020
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Maintains dining ambiance with an enthusiastic attitude
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests
- Responds to additional patron requirements by inquiring of needs and observing dining process.
Professional Athlete
W Connection FC
Port of Spain
03.2019 - 01.2020
- Professional soccer player in the Trinidad & Tobago Pro League
Car Detailer
Self employed
Ajax, ON
01.2005 - 01.2020
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Maintained detailed records of all services performed on each vehicle.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Dried vehicles with microfiber towels after washing them.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Polished chrome trim with a soft cloth or buffer.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
Line Cook/Supervisor
Moxie's Grill & Bar
Pickering, ON
05.2016 - 03.2019
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Maintained accurate records of daily production sheets including waste logs.
Microsoft University Brand Ambassador @ Brock University
Microsoft
St. Catharines, ON
09.2016 - 01.2017
- Head Brand Ambassador for Brock University marketing the new 2016 Microsoft Office Suite
- Organized promotional events to introduce new products and services to the public.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Gathered customer feedback for product development purposes.
- Provided detailed reports on promotional activities and sales results.
- Created content such as videos, blogs, and articles highlighting the company's offerings.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
Administrative Assistant/Receptionist
Wisepro Financial
Ajax, ON
01.2008 - 01.2012
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Education
Diploma - Health Sciences
Durham College
04.2019
Bachelor of Arts - Criminology
Buffalo State
04.2015
Secondary School -
R.H. King Academy
06.2011
Skills
- Workload Management
- Conflict Resolution
- Critical Thinking
- Office Management
- Data Entry
- Scheduling
- Executive Support
- Supplies Ordering
- Travel Coordination
- Technical Documentation
- Presentation Creation
- Deadline Adherence
- Relationship Development
- Document Management
- Contract Processing
- Troubleshooting and diagnosis
Certification
Ontario Smart Serve, 02/01/20, Present, Smart Serve is the Government Certification required by law to sell or serve alcohol in Ontario. This program is designed for servers, bartenders, hostesses, food and beverage managers, or anyone who is involved in an event where alcohol is served.
Personal Information
- Relocation: Anywhere
- Title: Experienced Administrative Coordinator
Groups
Vice President & Treasurer of The Interact Club of Scarborough, 09/01/07 - 06/01/11, Chaired weekly meetings, events, & meeting memos. Directly in charge of handling finances, the group bank account, accounts receivable/payable., Liaison between club and public event staff.
Languages
- English, Advanced
- French, Intermediate
Awards
Youth Leadership Award, 10/01/10, Presented by the Rotary Club of Scarborough: "In appreciation of your many years of dedicated volunteer work and service to the Scarborough Community."
References
References available upon request.
Timeline
Project Coordinator - Low Rise, Sales & Décor Department
National Homes
02.2024 - 05.2024
Senior Administrative Coordinator & Building Permit Specialist
WZMH ARCHITECTS
09.2021 - 12.2023
Receptionist/Administrative Assistant
Fitness Connection
07.2020 - 07.2021
Server
JOEY Sherway
01.2020 - 03.2020
Business Development Intern
FTF Canada
12.2019 - 01.2021
Professional Athlete
W Connection FC
03.2019 - 01.2020
Microsoft University Brand Ambassador @ Brock University
Microsoft
09.2016 - 01.2017
Line Cook/Supervisor
Moxie's Grill & Bar
05.2016 - 03.2019
Administrative Assistant/Receptionist
Wisepro Financial
01.2008 - 01.2012
Car Detailer
Self employed
01.2005 - 01.2020
Diploma - Health Sciences
Durham College
Bachelor of Arts - Criminology
Buffalo State
Secondary School -
R.H. King Academy
Similar Profiles
Deokie GayaramDeokie Gayaram
Real Estate Agent at Valley National Homes IncReal Estate Agent at Valley National Homes Inc
Deokie GayaramDeokie Gayaram
Real Estate Agent at Valley National Homes IncReal Estate Agent at Valley National Homes Inc
Mariset SantiestebanMariset Santiesteban
Manager at National Funeral HomesManager at National Funeral Homes
Tristan LawrenceTristan Lawrence
Security Officer at Hilton Markham Suites Conference Centre & SpaSecurity Officer at Hilton Markham Suites Conference Centre & Spa
Adriana FossiAdriana Fossi
French Tutor at Clup OptimisteFrench Tutor at Clup Optimiste