Robert Bartlett
Keremeos,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Line Cook/Prep Cook
Earls Kitchen + Bar
02.2023 - 09.2023
- Handle food deliveries, cook to customer specifications, maintain a proper cleanliness kitchen, prepare product for consumer consumption.
Food and Beverage Server
K Mountain Diner
06.2022 - 12.2022
- Handled guests orders, maintained proper cleanliness, served product to guests.
Floater
Hughes Petroleum
06.2021 - 05.2022
- Handled account customers, maintained proper cleanliness of all locations, maintained equipment at all locations.
Manager
Boston Pizza
09.2020 - 06.2021
- Managed crew, maintained proper cleanliness, handled all orders, handled cash and sales.
Crew Leader
Tim Hortons
12.2018 - 02.2020
- Worked in a fast-paced team environment, ensured all orders were delivered on time, ensured accuracy to all orders
- Operated a point of sales system and insured all orders were correctly inputted
- Merchandised display cases and diligently promoted prepared foods to drive business revenue
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Memorized official and off-menu preparations to serve all customer beverage desires
- Listened to customer desires and needs to recommend optimal products.
Supervisor
West Edmonton Mall
03.2017 - 10.2018
- Supervised, trained and mentored new staff, greeted customers into establishment, provided exemplary customer service
- Operated the point of sale system, fulfilled customer orders and assisted with inquiries
- Responsible for providing a clean and safe environment for staff and customers
- Coached and mentored many staff members by offering constructive feedback and asking about long-term career growth goals.
Barista
Starbucks
07.2016 - 12.2016
- Handled all customers with fast and personalized service, maintained inventory by replenishing supply, followed health and safety sanitation guidelines
- Repaired and ensured equipment were in good working condition, operated the point of sale system, followed cash handling procedures and cash register policies.
Crew Member
McDonalds
06.2015 - 07.2016
- Managed and trained new employees, provided quality customer service
- Handled customer payment and food, monitored food quality and service quality of orders being served, maintained organization and cleanliness of work areas
- Worked in a fast-paced team environment.
Manager
Wendy's
01.2011 - 06.2015
- Provided leadership to staff members, guided staff to follow proper food and safety procedures and guidelines, managed incoming and outgoing cash effectively on a daily basis
- Maintained integrity and accuracy of financial transactions and reports
- Maintained inventory levels of products
- Checked shipment for accuracy and product quality
- Researched and corrected inventory discrepancies
- Preserved company's records and managed paperwork
- Coordinated external services to ensure site maintenance and safety.
Crew Member
Wendy's
10.2014 - 01.2015
- Worked in a fast-paced environment
- Operated the point of sale system, fulfilled customer orders and assisted with inquiries
- Ensured all orders were completed in time
- Cleared pathways of overgrowth and debris or hazards such as snow
- Deployed sprinkler systems to give grass, flowers, and other landscaping adequate water for growth needs
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels
- Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds
- Created and implemented programs for pest control, garden maintenance, composting, and other related topics
- Pruned trees and bushes to improve visibility and shapes
- Swapped out plant containers and flowerbeds each spring, summer, and fall
- Watered plants and performed minor irrigation repair and adjustments.
Education
Certificate - Hospitality Management
NorQuest College
Edmonton, AB06.2018
High School Diploma -
Bellerose Composite High School
St. Albert, AB06.2014
Skills
- Inventory Control
- Payroll
- Restaurant Management
- Management
- Retail Sales
- Cash Handling
- Leadership
- Microsoft Word
- Microsoft Excel Skills
- Cash handling
- Customer service
- Maintain inventory
- Mentor
- Exchange
- Policies
- Quality
- Research
- Safety
- Sales
- Safe handling of pesticides
- Maintaining equipment
- Managing work crews
- Barista Experience
- Host/Hostess
- Food Handling
- Bartending
- H2S Alive
Certification
- Driving Licence, Present
- H2S Alive, 01/01/24 - 01/01/27
- First Aid Certification, 01/01/24 - 01/01/27
- FoodSafe
- Serving It Right
Languages
English - Fluent
Timeline
Line Cook/Prep Cook
Earls Kitchen + Bar
02.2023 - 09.2023
Food and Beverage Server
K Mountain Diner
06.2022 - 12.2022
Floater
Hughes Petroleum
06.2021 - 05.2022
Manager
Boston Pizza
09.2020 - 06.2021
Crew Leader
Tim Hortons
12.2018 - 02.2020
Supervisor
West Edmonton Mall
03.2017 - 10.2018
Barista
Starbucks
07.2016 - 12.2016
Crew Member
McDonalds
06.2015 - 07.2016
Crew Member
Wendy's
10.2014 - 01.2015
Manager
Wendy's
01.2011 - 06.2015
Certificate - Hospitality Management
NorQuest College
High School Diploma -
Bellerose Composite High School
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