Reliable Support Worker offering Several years background promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.
Overview
19
19
years of professional experience
Work History
Support Worker- Team Coordinator
Independent Counselling Enterprises Inc.
Edmonton, Alberta
12.2021 - Current
Assisting clients with daily living routines including personal care
Performing bookkeeping duties
Dealing effectively with behaviours
Working as part of a residential team
Light housekeeping duties and simple meal preparation
Maintaining appropriate documentations and records
This position is required to work all statutory holidays
Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
Supported clients' social, physical and emotional needs to help integrate into local community.
Schedule and chairs team meeting.
Assistant HR Manager
Angoeri Comercio Geral
Benguela, Angola
02.2012 - 07.2021
Developed employee orientation and training programs for new hires.
Handled employee discipline and termination to address policy infractions.
Scheduled meetings with employees to address concerns and grievances.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Attended conferences, workshops and special events to recruit qualified candidates for company.
Reported on workplace health and safety compliance to superiors.
Oversees the payroll preparation and payment schedules
Nursing Assistant
Aljawda Hospital
Khartoum, Sudan
08.2008 - 01.2012
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted regular rounds to check on patients' safety and proactively address issues.
Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
Engaged with patient family and friends to provide courteous visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
High School English Teacher
Warsay Yikealo Secondary School
Sawa, Eritrea
09.2004 - 02.2008
Prepared informative classroom lectures on literature, poetry and historical authors to engage and educate students.
Encouraged student critical thinking and discussion using variety of teaching techniques.
Identified students' level of reading difficulty to provide appropriate reinforcement.
Advised students to read topics or materials reflecting personal interests to encourage regular reading.
Customized innovative methods and materials to produce effective learning experiences.
Made learning grammar fun by involving problem-solving and language play.
Evaluated students' comprehension of lessons through relevant test questions.
Used online resources to complement traditional course materials and aid in student learning.
Education
Bachelor of Arts - English As A Second Language
University of Asmara
Asmara, Eritrea
08.2005
Skills
Documentation Abilities
Excellent Verbal and Written Communication
Training and Mentoring
Ability to work alone as well as a team
Punctuality
Microsoft office skills
Multilingual (English, Portuguese, Tigrinya and Amharic)