Summary
Overview
Work History
Education
Skills
Timeline
Generic
Robbyn Cornelia Banks

Robbyn Cornelia Banks

Sherman Oaks

Summary

My strength, confidence, and intelligence allow me to interact on every level of society. I am a perfect fit with leadership from a small business to a corporate environment.

Professional with significant experience in coordinating travel plans and delivering outstanding client service. Strong ability to collaborate with teams and adapt to changing needs, ensuring seamless travel experiences. Skilled in itinerary planning, booking management, and problem-solving to achieve optimal results. Reliable and results-driven with focus on achieving client satisfaction and operational efficiency.

Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

35
35
years of professional experience

Work History

Travel Agent

AAA Auto Club of Southern California
04.2025 - Current
  • Developed customized travel itineraries based on client preferences and budget requirements.
  • Coordinated travel arrangements, including flights, accommodations, and transportation services.
  • Researched and recommended popular destinations, activities, and local attractions to enhance client experiences.
  • Managed client inquiries effectively, providing detailed information about travel options and policies.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.

Concierge Agent

Neiman Marcus Group Ltd
11.2024 - 06.2025
  • Delivered exceptional customer service, addressing inquiries with professionalism and efficiency.
  • Coordinated guest services, ensuring seamless experiences through attention to detail and proactive communication.
  • Developed strong relationships with clients, fostering loyalty through personalized service and follow-up interactions.
  • Provided exceptional customer service by anticipating and addressing guest needs proactively.

American Airlines LAX & JFK International Airports
06.1998 - 05.2022
  • Engaging professionally with passengers primarily in First Class with safety as the number goal, along with excellent service and attention, anticipating needs and fulfilling needs. Facilitate boarding with greeting passengers, and providing direction for a secure journey. Operate in compliance with all FAA regulations to ensure maximum safety and security at all times.

Receptionist

ICM, CAA, Merv Griffin Productions, Overbook Productions, King World, Directors Guild Volunteer
04.1991 - 04.1998
  • Coordination of incoming calls, calendars, travel schedules, while interacting and receiving visiting high net worth clients and guests.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

College Prep -

North Shore High School
Palm Beach, Florida

Bachelor Of Arts - Sociology

Georgia State University
Atlanta, GA

Skills

  • Organized, intelligent, college graduate, well-groomed, with a professional outlook while constantly striving to be up to date globally and throughout the USA I am exceptional because of my experience with all cultures from Asia, Europe, Middle East, Africa, South America, Australia, and the USA As a volunteer my efforts allowed me to interact directly with every level from Stephen Spielberg to assigning work to the volunteer staff
  • Itineraries
  • Travel arrangements
  • Travel research
  • Travel industry expertise

Timeline

Travel Agent

AAA Auto Club of Southern California
04.2025 - Current

Concierge Agent

Neiman Marcus Group Ltd
11.2024 - 06.2025

American Airlines LAX & JFK International Airports
06.1998 - 05.2022

Receptionist

ICM, CAA, Merv Griffin Productions, Overbook Productions, King World, Directors Guild Volunteer
04.1991 - 04.1998

Bachelor Of Arts - Sociology

Georgia State University

College Prep -

North Shore High School
Robbyn Cornelia Banks