Robby Singh
Brampton
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Bilingual, hardworking, and ready to join my next team.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Walmart
02.2020 - 09.2020
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Encouraged customers to make additional purchases and suggested relevant items
- Helped customers find and select products
- Organized merchandise displays to promote higher levels of customer engagement
- Drove sales through customer relationship building and suggestive selling techniques
Field Technician
Bell
03.2019 - 01.2020
- Installed and configured networks and networking equipment, ensuring maximum uptime and reliability
- Responded to customer inquiries and provided technical support over the phone and in person
- Performed preventative maintenance on various equipment to reduce the incidence of system failures
- Followed detailed instructions and diagrams to assemble and install custom systems
Delivery Associate
GO LOGISTICS (AMAZON)
04.2023 - 02.2024
- Utilized relevant map programs and GPS systems to navigate routes
- Communicated with dispatch to improve route production and identify optimal ways to perform duties
- Managed daily inventory of parcels for accuracy and completeness prior to loading into vehicle for delivery
- Maintained set routes and schedules to meet customer expectations
- Inspected vehicles before each shift for any potential mechanical issues or damages
Delivery Driver
Sobeys
09.2024 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Canadore College
03.2019
Skills
- Scheduling
- Expediting
- Stock Control
- Mail Services
- Global Positioning Systems (GPS)
- Cash Register Operation
- Merchandising
- Sales
- Customer Relationship Management
- Customer Demand Planning
Languages
English
Timeline
Delivery Driver
Sobeys
09.2024 - 02.2025
Delivery Associate
GO LOGISTICS (AMAZON)
04.2023 - 02.2024
Warehouse Assistant
Walmart
02.2020 - 09.2020
Field Technician
Bell
03.2019 - 01.2020
High School Diploma -
Canadore College
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