Results-driven Regional Graphic Technician with expertise in troubleshooting, diagnostics, and color matching. Proven ability to optimize print parameters and enhance customer satisfaction through effective technical support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Graphic Technician
Flint Group
Toronto, Ontario
08.2024 - Current
Provide technical support to regional customers for ink systems, color matching, artwork setup, and print troubleshooting.
Conduct press-side trials, ink drawdowns, viscosity checks, pH management, and print diagnosis to ensure consistent quality.
Collaborate with production teams to optimize print parameters, reduce waste, and improve runability.
Support new product trials.
Communicate results clearly with customers and internal teams through reports, data tracking, and recommendations.
Offer training to operators on ink handling, anilox selection, color standards, and best printing practices.
Work closely with sales, R&D, and manufacturing teams to address customer needs and implement solutions.
Maintain strong relationships with customers through regular visits, quick response times, and high-quality service.
Inplant Technician
Siegwerk
Aurora, Canada
12.2023 - 08.2024
Optimized stock levels for press needs, resulting in a reduction in excess inventory and associated costs.
Ensured timely availability of inks, contributing to a significant decrease in press downtime and increased production output.
Demonstrated precision and attention to detail, achieving a 95% success rate in accurate color matching during press operations.
Enhanced accuracy in ink formulation and color consistency, leading to a reduction in color-related defects.
Implemented efficient practices for returning inks from press to appropriate areas, contributing to an improvement in inventory organization.
Proactively addressed issues during press operations, reducing downtime through effective problem-solving and troubleshooting.
Plant Supervisor
Huber Group Canada
Brampton, Canada
12.2021 - 12.2023
Streamline production operations by developing and implementing efficient scheduling and assignment strategies for personnel, resulting in a 20% increase in overall productivity.
Expertise in running SAP software.
Demonstrate proficient operation of the dispensing system, consistently maintaining an accuracy rate of 99% in dispensing materials according to specifications, contributing to the overall quality assurance process.
Identify and resolve machine problems, coordinate mechanical support and material handling services to achieve a reduction in machine downtime.
Collaborate closely with cross-functional teams, including production, R&D, and supply chain, to address quality issues, streamline processes, and enhance overall product quality.
Effectively handle and oversee the shipping/receiving department, ensuring the accurate and timely processing of an average of 90 incoming and outgoing shipments per month. Results include a 20% reduction in shipping errors and a 27% improvement in on-time deliveries.
Quality control Laboratory Technician
Huber Group Canada
Brampton, Canada
09.2020 - 12.2021
Successfully matched colors for ink production, ensured precise color accuracy for digital files and Pantone references, resulting in a 99% match rate.
Skilled in utilizing X-rite.
Conducted comprehensive quality assessments of ink samples, including viscosity, tack, gloss, color strength, weight per gallon, drawdown application, little joe testing, fading tests, and rubbing tests, water pickup test, grinding test achieving a 95% pass rate consistently.
Trained and mentored new lab technicians on color matching techniques and quality control protocols, enhancing team performance and knowledge sharing.
Maintained meticulous documentation of quality control processes, creating a comprehensive database that facilitated data analysis and informed decision-making.
Achieved 99% accuracy rate in operating a dispensing unit, ensuring precise dosing.
Quality Assurance
Weston Foods
Brampton, Canada
04.2020 - 09.2020
Conducted thorough quality testing on raw materials and production processes, resulting in a 20% reduction in defects and improved overall product quality.
Implemented an efficient quality reporting system, including trend analysis and shift reports, resulting in a 15% increase in identification of non-conformance issues and timely corrective actions.
Utilized Excel to create comprehensive charts tracking product pH, weight, and temperature, resulting in improved process control and a 10% decrease in product variations.
Ensured strict adherence to HACCP principles across the entire plant and among all employees, resulting in a 100% compliance rate and maintaining food safety standards.
Conducted rigorous inspections on finished products, resulting in a 95% compliance rate with quality and food safety standards, thus ensuring customer satisfaction and regulatory compliance.
Education
Chemical Laboratory Technician - Chemical Engineering
General Manager of Operations/Owner/Graphic Designer at M SN Taitano DeLisle Beauty Inc.General Manager of Operations/Owner/Graphic Designer at M SN Taitano DeLisle Beauty Inc.