Summary
Skills
Work History
Education
Volunteer Experience
Languages
References
Work Availability
Timeline
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Robbie Laughlin

Robbie Laughlin

Graphic Designer & Trainer
Montreal,Canada

Summary

Experienced Graphic Designer and Trainer, who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Skills

  • Graphic design and illustration
  • Page layout and catalog design
  • Digital photography skills
  • Image editing and manipulation
  • Content management systems
  • Training and staff development
  • Collaborative problem solving
  • Website design and graphics
  • Video editing and compression
  • Adobe Creative Suite (Photoshop, Illustrator, and InDesign, After Effects and Acrobat)
  • Affinity Photo, Designer andf Publisher
  • Apple Final Cut Pro and Logic Pro
  • WordPress, Shopify, and Lightspeed
  • HTML and CSS expertise
  • Technical writing and documentation
  • Microsoft Office (Word, Excel and Powerpoint)
  • Cross-platform proficiency (PC and Mac)

Work History

Graphic Designer

Estelle Designs & Sales
Toronto, Canada
02.2018 - 10.2025
  • Developed interactive online catalogs with built-in navigation, boosting sales and enhancing product accessibility.
  • Implemented modern packaging designs, including yarn bands and boxes, to elevate visual branding.
  • Executed photography for knitted garments and product images of yarn and accessories in a Lightbox setup.
  • Created first print catalog for direct mailing to retailers, resulting in increased sales with each distribution.
  • Produced comprehensive product manuals and user guides, minimizing customer support needs.
  • Managed website content, maintaining landing pages, product specifications, descriptions, and images.
  • Led GOTS certification process and renewals, contributing to increased sales.
  • Conducted tracking, auditing, and reconciling of GOTS-certified inventory.

Course Instructor and Designer

Freelance
Toronto, Canada
02.2015 - 10.2025
  • Conducted group classes in knitting, crocheting, weaving, and embroidery in-person and online through Zoom.
  • Designed knitting patterns for various yarn companies, magazines, and textile arts associations.
  • Created popular knitting patterns that continue to attract attention.
  • Developed graphic design, web design, and templates for independent designers.
  • Self-published individual patterns and a comprehensive book on knitting techniques.
  • Collaborated with multiple companies and independent designers on diverse projects.
  • Taught textile arts workshops at stores and large festivals to engage broader audiences.

Instructor and Sales

The Purple Purl
Toronto, Canada
02.2015 - 09.2017
  • Achieved high accuracy in inventory management through systematic organization.
  • Delivered exceptional customer service by guiding clients to optimal project solutions.
  • Instructed group classes covering techniques in knitting, crocheting, weaving, and embroidery.

Creative and In-Store Guest Trainer

Apple
Toronto, Canada
09.2010 - 02.2015
  • Facilitated training for large and small business groups to enhance B2B sales.
  • Maintained high user engagement through ongoing support and on-site training.
  • Developed in-store training programs for staff on technical repair and software, fostering peer learning.
  • Led initiatives to improve awareness of accessibility features among staff and customers.
  • Mentored staff to prepare for and secure new positions within the company.
  • Provided training to retail customers, achieving consistently high satisfaction rates.
  • Obtained certifications in all Apple Pro software, including Final Cut Pro and Logic Pro.

Assistant Manager and Trainer

Carbon Computing
Toronto, Canada
09.2006 - 08.2010
  • Delivered Mac-based training sessions to general public and small businesses in-store.
  • Designed promotional materials, including signage, posters, and product tags for in-store displays.

Assistant Manager and Trainer

CPUsed
Toronto, Canada
09.2004 - 05.2006
  • Demonstrated retail sales expertise and product knowledge in Mac-based environment.
  • Delivered Mac-based training to general public and small businesses in-store.
  • Enhanced customer experience through personalized assistance and product demonstrations.

QuickTime Media Developer

Zoomandgo.com
Toronto, Canada
07.2002 - 08.2004
  • Responsible for video editing, compression and optimization using Final Cut Pro.
  • Programming of interactive video modules using Flash and LiveStage.

Education

College Diploma - Digital Media Diploma

George Brown College
Toronto, ON
01.2002

Volunteer Experience

The Loose Ends Project, Canada and USA, 2022 to Present

Volunteering to finish handwork projects left unfinished by their original creators, due to their passing or illness.

Languages

English
Native/ Bilingual
French
Elementary

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Graphic Designer

Estelle Designs & Sales
02.2018 - 10.2025

Course Instructor and Designer

Freelance
02.2015 - 10.2025

Instructor and Sales

The Purple Purl
02.2015 - 09.2017

Creative and In-Store Guest Trainer

Apple
09.2010 - 02.2015

Assistant Manager and Trainer

Carbon Computing
09.2006 - 08.2010

Assistant Manager and Trainer

CPUsed
09.2004 - 05.2006

QuickTime Media Developer

Zoomandgo.com
07.2002 - 08.2004

College Diploma - Digital Media Diploma

George Brown College

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Robbie LaughlinGraphic Designer & Trainer