Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robbie Paglia

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate/Cashier

Once Upon A Child
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Contributed to team objectives in fast-paced environment.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

OSSD -

Denis Morris Catholic High School
St. Catharines, ON
06.2022

Skills

  • Customer Service
  • Retail Store Operations
  • Listening Skills
  • Time Management
  • Fast Learner
  • Dependable

Certification

WHMIS 2015 Certification

AODA Certification

Timeline

Sales Associate/Cashier

Once Upon A Child
11.2021 - Current

OSSD -

Denis Morris Catholic High School
Robbie Paglia