Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Robb parry

London

Summary

Dedicated Service Technician with 13 years at Enersys Canada, excelling in battery repair and customer relations. Proven expertise in technical troubleshooting and logistics coordination, ensuring efficient operations and high client satisfaction. Recognized for attention to detail and effective communication, consistently delivering quality service and support to enhance customer experiences.

Overview

35
35
years of professional experience

Work History

Service Technician

Enersys Canada
London
02.2013 - Current

I have been with the company for 13 years. Customer service and relations. Repair batteries and chargers. Promote all products that we at Enersys sell.

Service Technician

tibs
London
09.2012 - 02.2013

I was required to service and repair batteries and chargers.

Customer relations

pick up and delivery of batteries to customers and as well to the shop.

Warehouse Shipper

Rieter Autoneum
Tillsonburg
05.1990 - 06.2012
  • Packed and shipped orders accurately and efficiently.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Labeled containers correctly according to destination requirements.
  • Received, organized and inventoried incoming shipments.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Education

High School Diploma -

Valley Heights Secondary School
South Langton On.
06-1988

Some College (No Degree) - correctional and law and security

Cambrian College of Applied Arts And Technology
Greater Sudbury, None

Skills

  • Battery repair
  • Charger maintenance
  • Customer service
  • Technical troubleshooting
  • Equipment inspection
  • Logistics coordination
  • Parts management
  • Inventory control
  • Team collaboration
  • Quality assurance
  • Equipment demonstration
  • Attention to detail
  • Effective communication
  • Time management
  • Problem solving
  • After-sales support
  • Diagnostic skills
  • Client education
  • Technical communication
  • Power tools usage
  • Diagnostics skill

Accomplishments

  • I received a service tech award from Enersys

Affiliations

I am a team player and strive to make customer feel that there need are met to the fullest.

Timeline

Service Technician

Enersys Canada
02.2013 - Current

Service Technician

tibs
09.2012 - 02.2013

Warehouse Shipper

Rieter Autoneum
05.1990 - 06.2012

High School Diploma -

Valley Heights Secondary School

Some College (No Degree) - correctional and law and security

Cambrian College of Applied Arts And Technology
Robb parry