Rob Winter
Brampton,ON
Summary
Highly motivated and results-oriented Restaurant General Manager with 20+ years of experience in all facets of the hospitality industry. Proven ability to lead high-performing teams, drive profitability, and deliver exceptional guest experiences. Expertise in kitchen operations, staff development, and ensuring compliance with health and safety regulations.
Overview
26
26
years of professional experience
Work History
KITCHEN SUPERVISOR
MAGUIRE'S PUB
06.2022 - 04.2024
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Streamlined prep work by organizing kitchen stations effectively for efficient workflow.
- Coordinated with front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
- Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
- Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
KITCHEN SUPERVISOR
KEENAN'S IRISH PUB
06.2017 - 09.2023
- Maintained a well organized kitchen.
- Delivered high quality food ensuring customer satisfaction.
- Ensured strict adherence to all health and safety regulations, maintaining a clean and hygienic kitchen environment.
- Developed and implemented new recipes, adhering to menu specifications and cost controls.
- Conducted regular inventory checks and implemented strategies to minimize waste and optimize ordering.
GENERAL MANAGER
RECIPE UNLIMITED
09.2019 - 10.2020
- Led all aspects of restaurant operations, maximizing guest satisfaction and profitability.
- Developed and implemented systems to ensure health and safety compliance.
- Recruited, trained, and coached staff to deliver exceptional guest service.
- Managed staff schedules and budgets to optimize efficiency.
ASSISTANT GENERAL MANAGER (KITCHEN MANAGER JAN 2017 – JUNE 2017)
JACK ASTOR'S BAR AND GRILL
07.2015 - 03.2018
- Oversaw all front-of-house operations, ensuring adherence to company standards.
- Managed kitchen operations during a six-month period, optimizing efficiency and food quality.
- Provided ongoing coaching and feedback to staff for performance improvement.
- Resolved guest concerns and maintained a high level of guest satisfaction.
FOOD AND BEVERAGE MANAGER
KELSEY'S RESTAURANTS (FRANCHISE)
06.2013 - 06.2015
- Led a high-performing team to deliver exceptional guest service and ensure adherence to all health and safety regulations.
- Cultivated a positive and productive work environment through staff training, development, and performance reviews.
- Implemented efficient systems to optimize operations, control costs, and meet budgetary goals.
GENERAL MANAGER
SHOELESS JOES (FRANCHISE)
08.2011 - 05.2013
- Promoted from Kitchen Manager, August 2012
- Oversaw all aspects of business, achieving balance between franchisee expectations and company standards.
- Successfully revitalized operations by re-establishing effective controls and streamlining processes.
- Managed finances, including weekly financial reporting and collaborating with franchisee on major purchases and repairs.
ASSISTANT GENERAL MANAGER
MOXIES CLASSIC GRILL
12.2009 - 12.2010
- Managed all front-of-house operations, ensuring a seamless guest experience and adherence to company standards.
- Spearheaded staff training and development programs, fostering a culture of high performance and guest satisfaction.
- Proactively addressed guest concerns and implemented strategies to convert dissatisfied guests into loyal patrons.
- Managed beverage inventories and purchasing, optimizing stock levels and controlling costs.
SENIOR COOK/ KITCHEN SUPERVISOR/ MANAGER/ PROMOTED TO GENERAL MANAGER NOV 2006
KELSEYS INTERNATIONAL/ CARA FOODS
09.1998 - 12.2009
- Promoted from Senior Cook/ Kitchen Supervisor/ Manager, November 2006
- Progressed through various roles, culminating in General Manager, where I led a successful team to achieve operational excellence.
- Cultivated a strong guest-centric focus through comprehensive staff training and ensuring adherence to health and safety standards.
- Demonstrated strong leadership by overseeing all aspects of restaurant operations, including staff scheduling, budgeting, and expense control.
Education
GENERAL ARTS AND SCIENCES STUDIES -
SHERIDAN COLLEGE
Oakville, ON01.1996
ONTARIO SECONDARY SCHOOL DIPLOMA -
ERINDALE SECONDARY SCHOOL
Mississauga, ON01.1994
Skills
- Restaurant Management (Front-of-House & Kitchen)
- Team Leadership & Development
- Guest Relations & Service Excellence
- Operations & Budget Management
- Inventory Control & Purchasing
- Food Safety & Sanitation Protocols
- Financial Reporting & Analysis
- Performance Management & Coaching
Certifications
- FOOD SAFETY CERTIFIED
- FIRST AID & CPR CERTIFIED
- WSIB CERTIFIED
- JHSC CERTIFIED
- HACCP KNOWLEDGE
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
KITCHEN SUPERVISOR
MAGUIRE'S PUB
06.2022 - 04.2024
GENERAL MANAGER
RECIPE UNLIMITED
09.2019 - 10.2020
KITCHEN SUPERVISOR
KEENAN'S IRISH PUB
06.2017 - 09.2023
ASSISTANT GENERAL MANAGER (KITCHEN MANAGER JAN 2017 – JUNE 2017)
JACK ASTOR'S BAR AND GRILL
07.2015 - 03.2018
FOOD AND BEVERAGE MANAGER
KELSEY'S RESTAURANTS (FRANCHISE)
06.2013 - 06.2015
GENERAL MANAGER
SHOELESS JOES (FRANCHISE)
08.2011 - 05.2013
ASSISTANT GENERAL MANAGER
MOXIES CLASSIC GRILL
12.2009 - 12.2010
SENIOR COOK/ KITCHEN SUPERVISOR/ MANAGER/ PROMOTED TO GENERAL MANAGER NOV 2006
KELSEYS INTERNATIONAL/ CARA FOODS
09.1998 - 12.2009
GENERAL ARTS AND SCIENCES STUDIES -
SHERIDAN COLLEGE
ONTARIO SECONDARY SCHOOL DIPLOMA -
ERINDALE SECONDARY SCHOOL
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