Rob Wilson
Maple Ridge,BC
Summary
Detail-oriented individual with exceptional communication and team building skills with a focus on customer satisfaction. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Quality Assurance & Quality Control Coordinator
Pitt Meadows Plumbing & Mechanical
09.2015 - 05.2024
- Collaborated with project teams to identify areas of improvement, leading to higher customer satisfaction rates.
- Developed quality control processes for increased efficiency and reduced waste, resulting in cost savings.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
Residential & Commercial Renovation Specialists
Owner-Operator: RMJ Wilson Contracting
06.2008 - 07.2015
- Maintained safe worksites by adhering to all WorkSafe BC protocols.
- Managed budgets effectively to maximize results for the client.
- Ensured compliance with local building codes and regulations.
- Facilitated clear and frequent communication between all parties involved.
- Established strong relationships with clients, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
Director of Operations
Andrew Peller Ltd
02.1998 - 02.2007
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Monitored budget and utilized operational resources.
- Fostered culture of continuous improvement by leading training sessions on best practices.
- Assisted in recruiting, hiring and training of team members.
Education
GED -
Burnaby North Secondary
Burnaby, BCSkills
- Attention to detail
- Self-motivated and disciplined
- Clear communication
- Problem-solving
- Team collaboration
- Health & Safety regulations
- Forklift operation
- Lean principles
Timeline
Quality Assurance & Quality Control Coordinator
Pitt Meadows Plumbing & Mechanical
09.2015 - 05.2024
Residential & Commercial Renovation Specialists
Owner-Operator: RMJ Wilson Contracting
06.2008 - 07.2015
Director of Operations
Andrew Peller Ltd
02.1998 - 02.2007
GED -
Burnaby North Secondary
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