Robert Murdoch

• Reduced repair costs with proactive maintenance strategies and preventive measures.
• Addressed maintenance requests promptly and effectively.
• Improved property maintenance efficiency by implementing streamlined processes and procedures.
• Conducted regular property inspections to identify potential issues before they became major problems.
• Negotiated with suppliers for discounts on materials, saving on overall costs
• Addressing maintenance requests promptly and effectively.
• Delegated tasks to carefully selected employees
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Scheduled regular inspections of equipment and facilities to manage wear and tear.
• Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Enhanced project efficiency by assisting in the preparation and organization of construction sites.
• Reduced material waste by accurately measuring and cutting materials according to specifications.
• Safeguarded job site cleanliness and orderliness, contributing to a safe working environment.
• Assisted in constructing building frameworks, improving project progress and structural integrity.
• Aided carpenters with framing tasks, ensuring precise alignment and secure connections of components.
• Collaborated with electricians on wiring installations, promoting efficient electrical system setups within buildings.
• Assisted plumbers with pipe installations, helping establish functional plumbing systems in various structures.
• Participated in demolition projects, effectively clearing spaces for new construction development efforts.
• Operated power equipment to move materials and promote job efficiency.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

• Managed inventory effectively, reducing waste and optimizing stock levels.
• Improved customer satisfaction by implementing innovative food and beverage menu options
• Streamlined operations through regular review of processes and implementation of best practices.
• Created Food Costing programs to maximize profits
• Collaborated with kitchen staff to ensure high-quality food preparation and timely delivery to customers.
• Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
• Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
• Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
• Maintained highest standards for beverage quality and service.
• Oversaw food preparation and monitored safety protocols.
• Purchased food and cultivated strong vendor relationships.

Home Renovations jobs, tiling, bathroom renovations, flooring, Plumbing, electrical

• Utilized strong attention to detail in performing tasks such as drywall installation, painting, flooring, and tile work ensuring polished final products for clients.

• Accountable for operations , communication, customer satisfaction, team training/development with an annual sales of over $3M
• Managed a team of up to 35 employees and 3 restaurants
• Assisted District Manager with various special projects
• Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
• Enhanced customer satisfaction through consistent delivery of high-quality food and service.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
• Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations to increase overall profitability
• Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
• Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Streamlined operational processes to improve overall efficiency without compromising service or product quality.
• Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
• Ensured compliance with all health department regulations as well as company policies and procedures.
• Carefully interviewed, selected, trained, and supervised staff.

Started as a dishwasher, cook and then promoted to Kitchen Manager and eventually General Manager for last 6 years of employment.

Responsible for ALL aspects of restaurant operations including

• Recruitment, training, development, motivation and performance management
• Purchasing, Cost of sales management, cost of labour
• Implemented cost savings measures to ensure maximum profitability