Summary
Overview
Work History
Education
Skills
Websites
Timeline
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ROB LESENKO

Fort McMurray,NL

Summary

Results-oriented operations leader with expertise in rotating apparatus and electric motor repair, technical diagnostics, and team development in industrial service environments. Known for servant leadership that empowers teams, builds client relationships, and drives continuous improvement. Combines technical knowledge with business acumen to streamline operations, enhance efficiency, and exceed performance goals. Proven track record in troubleshooting technical challenges and leading cross-functional teams to successful outcomes. Committed to safety, quality, and sustainable value creation for long-term success. Seasoned Operations Manager with [Number] years of experience in planning, problem-solving, team development, process improvement, and productivity enhancement. Strong understanding of industry trends, excellent communication skills, and strategic change implementation. Skilled in team building, leadership, motivation, customer relations, and decision-making. Dedicated to enhancing employee engagement and performance through training, monitoring, and morale-building.

Overview

21
21
years of professional experience

Work History

OPERATIONS MANAGER

INTEGRATED POWER SERVICES
05.2004 - Current
  • Lead day-to-day operations across shop and field services, optimizing workflow and ensuring consistent, high-quality service delivery.
  • Founded and expanded the field services division, driving branch growth and operational capability.
  • Directed a cross-functional team to execute service and sales initiatives that enhanced overall performance.
  • Maintained a spotless safety record with over 4,000 days without a Lost Time Injury (LTI), reflecting a strong culture of safety.
  • Oversaw integration efforts to ensure coordinated and efficient execution of operational processes.
  • Committee Engagement: Integrations Steering Committee – Element Owner Oilsands Strategy Steering Committee – Active Member Continuous Improvement Team – Team Lead

GENERAL MANAGER

LABRADOR REWINDING INC.
09.2021 - 05.2024
  • Spearheaded the development and rollout of structured training programs, cultivating a culture of continuous improvement and operational excellence.
  • Identified cost-saving opportunities and implemented strategic process improvements to enhance overall business efficiency.
  • Recruited, hired, and onboarded a high-performing team—including international staff—to support operational growth.
  • Designed and implemented a comprehensive safety program, achieving COR (Certificate of Recognition) certification.
  • Introduced ISO-based quality management systems to standardize procedures, increase productivity, and drive sustained process improvement.
  • Established rigorous equipment maintenance and calibration protocols, reducing downtime and ensuring consistent service quality.
  • Engineered a fully sealed coil solution for mining mobile equipment, eliminating a recurring failure mode and achieving zero warranty incidents post-implementation.
  • Reduced warranty claims and rework by overhauling shop quality control processes, delivering targeted technical training, and driving process discipline in a previously underperforming facility.

REGIONAL OPERATIONS MANAGER

ELECTRIC MOTOR SERVICE LTD.
08.2019 - 09.2020
  • Led service teams across Edmonton and Fort McMurray, ensuring consistent operational performance and high-quality service delivery on electric motor repairs from fractional to 20,000H.
  • Developed and implemented standardized documentation protocols for failure analysis, job tracking, quality control, and customer reporting—ensuring ISO compliance and alignment with industry best practices.
  • Developed numerous technical repair procedures
  • Delivered targeted technical training and continuous education to staff, strengthening team capability and service consistency.
  • Enforced strict adherence to company policies, procedures, and safety regulations, maintaining a safe and compliant work environment.
  • Assessed and upgraded facility operations and equipment to improve service capacity, driving increased operational efficiency.
  • Maintained a flawless warranty record during tenure, with zero warranty claims under my supervision due to strict quality controls and proactive oversight.

OPERATIONS MANAGER

CONTINENTAL ELECTRIC MOTOR SERVICE
01.2014 - 08.2019
  • Managed daily operations of the motor repair shop, overseeing scheduling, staff supervision, and quality control.
  • Authored and implemented hundreds of technical procedures—including high-voltage winding protocols—to standardize processes, ensure technical consistency, and enhance training across the team.
  • Collaborated with engineering to troubleshoot complex motor issues and devise effective solutions.
  • Implemented strategic initiatives aimed at enhancing efficiency, resulting in a notable increase in productivity within the initial year and consistent improvement thereafter.
  • Streamlined reporting and quoting processes to improve turnaround time and operational responsiveness.
  • Served as the ISO9001 Quality Manager.

SERVICE MANAGER

AINSWORTH / CARIBOU ELECTRIC
05.2011 - 01.2014
  • Managed all aspects of electric motor production, including planning, scheduling, and resource allocation, to ensure on-time delivery and adherence to quality standards.
  • Supervised a cross-functional team covering customer service and sales, with a strong focus on the power generation sector.
  • Oversaw operations in hydraulic repair, motor repair, and field service, ensuring cohesive execution across service lines.
  • Delivered technical training to staff, strengthening team capability and service quality.
  • Introduced a comprehensive inspection process and overhauled service reporting documentation to improve accuracy and traceability.
  • Implemented a full safety program from the ground up, achieving COR certification in less than one year.
  • Integrated lean manufacturing principles to enhance shop efficiency and eliminate waste.
  • Participated in the Ainsworth acquisitions team, conducting operational assessments of potential acquisition targets to support strategic growth initiatives.

SUPERVISOR, AFTERMARKET OPERATIONS

P&H MINEPRO SERVICES
01.2008 - 05.2011
  • Established and managed an all-new service department at P&H.
  • Oversaw the quoting and service reporting process for all repairs on AC and DC mining equipment.
  • Successfully steered the steady growth of the department.

Education

Red Seal Journeyman - Electromechanical Systems Technician

Southern Alberta Institute of Technology
Calgary, AB
06-2005

Skills

  • Electromechanical systems analysis and repair

  • Servant leadership

  • Proficient in resolving operational issues

  • Service excellence in industrial settings

  • Adaptability to change

  • Comprehensive report development

  • Health and safety compliance

Timeline

GENERAL MANAGER

LABRADOR REWINDING INC.
09.2021 - 05.2024

REGIONAL OPERATIONS MANAGER

ELECTRIC MOTOR SERVICE LTD.
08.2019 - 09.2020

OPERATIONS MANAGER

CONTINENTAL ELECTRIC MOTOR SERVICE
01.2014 - 08.2019

SERVICE MANAGER

AINSWORTH / CARIBOU ELECTRIC
05.2011 - 01.2014

SUPERVISOR, AFTERMARKET OPERATIONS

P&H MINEPRO SERVICES
01.2008 - 05.2011

OPERATIONS MANAGER

INTEGRATED POWER SERVICES
05.2004 - Current

Red Seal Journeyman - Electromechanical Systems Technician

Southern Alberta Institute of Technology

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ROB LESENKO