ROB HOLMES

Member of a team of remote contract Project Managers involved in the implementation of a Regional HIS for 11 Hospitals (6 Organizations) in South Eastern Ontario.

Assigned Project:

Operational Model and Processes
• Operational Model and Governance (regional Cerner Millennium)
• Planning and development of IM/IT policies and processes for new regional IM/IT Operations Team and adjustments to local site processes

Member of a team of remote contract Project Managers involved in the design and build of a new hospital in Surrey BC

• Developed IM/IT End User Device Project Plan for the design and build of the new hospital
• Executed 30% End User Device phase - leading the IMIT End User device requirements gathering in 30% Design User Groups Sessions

IT Project Manager reporting to the Director Digital Health.

Lead IT PM on Cambridge Redevelopment Project - Phase 2 and Phase 3

Projects within Redevelopment Portfolio

IT Infrastructure

• Structure Cabling (include intelligent patch panels)
• New Server Room / Datacenter Design and build
• New Network Closets (12) Design and build
• Core and Edge Network
• Wireless Network Design and Implementation
• VOIP Phone System (RFP and implementation for full campus)
• End User Device - workflow design, procurement, configuration, deployment (HP, Dell, Xerox)

Clinical Projects

• Nurse Call System (Ascom)
• Alarm/Event Notification System (Connexall)
• RTLS System - Staff Duress, Patient Wander, Infant Protection, and Asset Tracking (Securitas)
• Telemetry System - including isolated network (Philips)

Facilities Projects

• Integrated Security System (Chubb)
• Code Call/Paging System (QSC)
• Video Surveillance System (Avigilon)
• Sound Masking System (Logison)
• Digital Lighting System (Delta Controls)
• Building Automation System (JCI)
• Audio/Video System and equipment
• Pneumatic Tube System (Swisslog)
• Patient Entertainment System (HealthHub)

IT Project Manager for Projects outside redevelopment

Clinical Projects

• RFP for Perinatal System (GE Medical)
• Wing/Floor/Room/Bed Renumbering Project
• Provation Medical EndoProIQ (Documentation and Image Capture System for Endoscopy Procedures

IT Infrastructure

• RFP for VOIP Phone System – Avaya replacement – awarded to Cisco
• Cellular Repeating
  

Within role

• Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
• Delivered reliable solutions by overseeing design, development, testing, implementation, and support phases of IT projects.
• Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
• Developed project management roadmap to define project objectives, timelines and milestones.
• Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
• Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects' lifecycles.
• Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
• Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.

• Managed Help Desk, Desktop, Networking and Server infrastructure technicians supporting Guelph General Hospital and Wellington Health Care Alliance (hospitals in Fergus, Mount Forest and Palmerston Ontario) - Team Size : 10-14 technicians
• Leveraged knowledge and researched new technologies to address growing technical needs
• Managed on average 1400 monthly service incidents and requests with varied severity, urgency and impact;
• Sponsored, led and supported numerous, diverse departmental, hospital wide, multi-hospital and regional technology and eHealth projects; provide operational and capital budget oversight;
• Assigned as Corporate Security Lead directly reporting to the CIO; report data security measures including redundancy for mission critical services and disaster recovery;
• Operationally managed 200+ servers (multiple switched networks), 1200+ workstations, 300+ printers and Telcom services;
• Reviewed, developed and implemented a range of applications supporting critical and administrative functions;
• Led technical integration projects with respect to Guelph General infrastructure with Wellington Health Care Alliance;
• Maintained and fostered key vendor relationships to maximize technology investments aligned with business requirements and objectives

• Participated as a senior member of the technical team supporting a Windows Server environment, MEDITECH Health Information System environment, Storage Area Network, multiple switched networks, 700+ workstations and 150+ printers;
• Led HL7 Integration; implemented HL7 Integration engine and clinical project component integration;
• Provided Level 3 support to HelpDesk and Desktop Support technicians;
• Assigned as Project Lead on numerous mission critical initiatives including implementation of Nuance PowerScribe Dictation system, rL Solutions Incident and Feedback Reporting and MEDITECH Server Operating System upgrades;
• Provided 24/7 on-call support