ROB COLE
Tulare
Summary
Asset Protection Specialist prevents theft and fraud and encourages safety program compliance to reduce store loss. Reviews CCTV and exception reports, monitors security and audits surveillance to identify and investigate incidents. Performs duties safely and with demonstrated integrity by focusing on business objectives while supporting key asset protection and operational responsibilities.
Overview
16
16
years of professional experience
Work History
Asset Protection Specialist
Home Depot
04.2015 - Current
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
Assistant Manager
Fallas Paredes
11.2012 - 04.2015
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Area Loss Prevention Manager
Vallarta Supermarket
08.2009 - 10.2012
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Trained personnel on security best practices, protocols and procedures.
Education
Certificate - Criminal Justice
College of The Sequoias
Visalia, CASkills
- Asset recovery
- Internal audits
- Incident reporting
- Investigation techniques
- Policy enforcement
- Interrogation and interviewing
- Detail-oriented
- Physical detention of suspects
Timeline
Asset Protection Specialist
Home Depot
04.2015 - Current
Assistant Manager
Fallas Paredes
11.2012 - 04.2015
Area Loss Prevention Manager
Vallarta Supermarket
08.2009 - 10.2012
Certificate - Criminal Justice
College of The Sequoias
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