Rob Boyko
Vancouver,BC
Summary
A seasoned award-winning product manager with deep expertise in practice management, the health care insurance market, regulatory compliance frameworks, mobile computing, AI & data lake analytics, and advanced digital interfaces, who brings it all to the table: building product-market fit from ideation to start-up to scale-up.
Known for delivering rapid prototyping, market-leading innovations, and sustainable product iteration while scaling operational efficiency underpinned by a CFO-level understanding of accounting principles and organizational process mapping, and prudent resource management.
Overview
29
29
years of professional experience
Work History
Head of Product & Customer Experience
Hypercharge Networks Corp
North Vancouver, British Columbia
11.2021 - Current
- Leading product development to go from pre-revenue to >$15 mm ARR in 30 months
- Managing the technical delivery of a strategic licensing agreement with Hydro-Québec, from the agreement framework through to three years of weekly codebase deliveries.
- Architected and managing the development of an industry-leading integration platform adopted by some of the largest parking management companies in North America, catapulting Hypercharge from a start-up to a trusted vendor to billion-dollar clients.
- Built a highly automated network health and end-user health analytics platform to scale the Customer Experience function to support over 350 corporate clients and over 25,000 registered drivers without adding headcount while retaining very high customer satisfaction.
- The CX platform generates transactional revenue with a 70% gross profit margin.
- Completed multiple market segment assessments and accurately predicted segment take-up, resulting in direct sales team efficiencies.
Practice Management & Award-winning Products
Self-employed
Vancouver, British Columbia
05.1996 - Current
- 2021: Award-winning design and architecture of MyFO MVP (family office management platform); the design and feature set propelled MyFO to win multiple awards, including the 2024 Best Wealth Management Tool (Netty Awards), and the 2025 Canadian Rising Star CIX Awards, hired CTO.
- 2021 - present: Provide e-commerce tools and practice management advice to a nurse who started her own health spa, focused on skin treatments.
- 2019 - Present: Urban Properties, Tribe Management, AutoStrata. Significant experience building and running property management practices, including developing technology to support practice management scaling.
- 2015-2016: Award-winning design and planned the migration of a sole practitioner CPA practice management platform, supporting over 14,000 CPAs, from on-premises to the cloud. TPS Axis Cloud won the 2021 Best Practice Management Technology Solution awarded by K2 Enterprises
- 2004 - 2006: Built a global marketing platform utilizing assets from the PGA TOUR to help Custom House (now Western Union Business Solutions) grow into new global markets.
- 2002-2004: Led the rebuild of a self-compliance platform for U.S.-based regulated financial institutions operating in more than 35 states, across nine regulators.
- 1997-1998: Invented and commercialized the world's first video-clip website, winning the 1999 Zurbie award for Best Time Waster on the Web
- 1996: Invented and commercialized what became the Blackberry Enterprise Server (Infowave Office Enabler) – multiple awards over multiple years.
Education
RCM Designation - Real Estate Management
ACMO
Toronto, ON03-2014
Sauder School of Business, RED, Strata Management Certificate - Urban Planning
University of British Columbia
Vancouver08-2010
Some College (No Degree) - Social Science, Computer Science
University of Ottawa
Ottawa, ONSkills
- Product development & Strategic Planning
- Market analysis & Product Roadmapping
- Stakeholder Engagement
- User Interfaces & UX
- Back-end Micro Services Architecture
- Integration Architecture & Process Automation
- Technical Delivery & Project Management
- Licensing Agreements
- Cross-Functional Team Leadership
- Risk Management
- Customer Success Management - people, processes, & automations
- Vendor Management
Languages
French
Professional
Timeline
Head of Product & Customer Experience
Hypercharge Networks Corp
11.2021 - Current
Practice Management & Award-winning Products
Self-employed
05.1996 - Current
RCM Designation - Real Estate Management
ACMO
Sauder School of Business, RED, Strata Management Certificate - Urban Planning
University of British Columbia
Some College (No Degree) - Social Science, Computer Science
University of Ottawa
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