Rochelle Adame
Whittier
Summary
Skilled in overseeing daily store operations with a focus on customer service excellence and efficient schedule management. Experience includes training team members in cash handling and conflict resolution, contributing to a cohesive work environment. Successfully maintained cleanliness and organization within the store, ensuring compliance with health and safety regulations. Capable of adapting to various roles as needed, including assisting at registers and managing curbside pickup processes.
Overview
5
5
years of professional experience
Work History
Head Cashier Supervisor
Lowes Home Improvment
Pico Rivera
12.2019 - 12.2024
Preparing front end of store for opening or closing front end to close the store. Including customer service ,curbside pickup and customer service. Writing schedules for the day and keeping cashiers, returns desk and online order associates on schedule.Building displays and end caps, stocking snacks and drinks by registers. Helping on registers in customer service and mainline registers when needed. Maintaining parking lot and shopping carts. Organizing and keeping clean customer service. Making sure online orders were on track snd curbside pickup customers are being tended to in a timely manner.Pushing credit cards and training. And most importantly proving the best customer service
Education
High School Diploma -
Alhambra High School
Alhambra, CA06-2009
Skills
- Customer service
- Cash handling
- Employee training
- Schedule management
- Inventory control
- Conflict resolution
- Team building
- Time management
- Health and safety compliance
- Employee scheduling
- Team training and development
- Store opening and closing
- Workplace safety
- Attention to detail
- Time tracking
Timeline
Head Cashier Supervisor
Lowes Home Improvment
12.2019 - 12.2024
High School Diploma -
Alhambra High School