Years of experience
Ryan Martin
Edmonton,Alberta
Summary
Collaborative leader with dedication to partnering with colleagues to promote engaged, empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
Work History
Co-founder /Managing Partner
Safe & Hound
Edmonton, AB
01.2019 - Current
- Responsible for all Canadian operations, including but not limited to inventory management, creation and management of wholesale program and customer relationship management. As well, operating retail pop-up storefronts and hosting/participating in various events on company's behalf.
- Align organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Conduct regular target market research to scope out industry competition and identify advantageous trends.
Fleet Manager
Freedom Ford
Edmonton, AB
05.2019 - 11.2022
- Hired and trained a leading team of dedicated sales professionals.
- Worked with delivery team to ensure vehicles were delivered on time across Canada.
- Received payments/orders and issued purchase orders for invoices.
- Responded to RFP's and secured both local and nationwide contracts.
- Provided information concerning specifications, warranties, pricing, financing, maintenance, and delivery options.
- Attended trade shows and conferences to generate new sales leads.
- Maintained and developed client relations by regular onsite visits.
Sales Manager
Ryder Canada
Vancouver, BC
01.2018 - 05.2019
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand on lower mainland and within British Columbia.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Fleet Manager
Toyota on the Trail
Edmonton, AB
03.2016 - 01.2018
- Selected and coordinated all new fleet additions, existing vehicle transfers, registrations/renewals for insurance.
- Hired, supervised and coached employees on sales strategies to optimize performance.
- Conducted market research on competing brands and dealerships. Improved all areas of fleet KPI performance through consistent focus and follow up.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Account Manager
Driving Force
Edmonton, AB
06.2013 - 02.2016
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Identified profitable business leads and built pipeline of prospective customers.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Efficiently resolved sales and account issues to maximize customer satisfaction.
- Prospected continuously for new potential customers
- Used CRM software to maintain detailed contact logs and account records.
Skills
- Communication
- Teamwork
- Computer proficiency
- Time management
- Conflict resolution
- Business development
- Customer relations
- Leadership
- Analytical
- Multitasker
- Detail oriented
- Adaptable
Accomplishments
Ford Summit Award winner for 2020 & 2021 recognizes individuals in the Top 10% for Sales across Canada with an exceptional Customer Service Rating.
Timeline
Fleet Manager
Freedom Ford
05.2019 - 11.2022
Co-founder /Managing Partner
Safe & Hound
01.2019 - Current
Sales Manager
Ryder Canada
01.2018 - 05.2019
Fleet Manager
Toyota on the Trail
03.2016 - 01.2018
Account Manager
Driving Force
06.2013 - 02.2016
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