Rmanpreet Kaur
Edmonton,AB
Summary
Adept at multitasking and decision-making, I significantly enhanced guest satisfaction at Guardteck Security through exceptional customer service and safety measures. At Lazeez Shawarma, my skills in food handling and efficiency shone, showcasing my ability to thrive in fast-paced environments. My background highlights a strong blend of hospitality and communication, essential for dynamic customer interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
Guardteck Security
08.2023 - Current
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Ensured guest safety and security, monitoring public areas and managing access to guest floors.
- Responded to guest inquiries and complaints, resolving issues to maintain high service standards.
- Oversaw management of lost and found items, reuniting guests with their belongings and fostering trust.
Food Counter Attendant
Lazeez Shawarma
10.2021 - 06.2023
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Greeted customers with smile and provided helpful suggestions.
- Reconciled cash drawer and corrected any errors.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Managed inventory to prevent shortages and excesses, keeping ingredients fresh.
Education
Diploma - Aerospace Manufacturing Engineering Technician
Centennial College of Applied Arts And Technology
Scarborough, None04-2023
Skills
- Effective Decision Making
- Excellent Multitasking
- Hospitality
- Team player mentality
- Customer Service
- Food handling safety
- Cleaning and organization
- Excellent Communication
Languages
English
Punjabi
Hindi
Certification
- Alberta Security License, Security Guard - Aug 2023
- First-Aid and CPR, Level C - Jan 2024
- Certified Basic Mill Operator, Haas F1 Team - Dec 2021
- Certified Basic Lathe Operator, Haas F1 Team - Dec 2021
- Certified Mechanical Design, Dassault Systems - Dec 2021
Timeline
Concierge
Guardteck Security
08.2023 - Current
Food Counter Attendant
Lazeez Shawarma
10.2021 - 06.2023
Diploma - Aerospace Manufacturing Engineering Technician
Centennial College of Applied Arts And Technology