Rélene Fuder
Irma ,AB
Summary
Experienced Service Coordinator with a strong background in adult caregiving. Skilled in providing compassionate and personalized care, ensuring the well-being and comfort of clients. Proven ability to manage daily living activities and offer emotional support. Energetic and compassionate individual deeply understanding the needs and challenges faced by adults requiring care. Possessing strong skills in providing emotional support and maintaining a safe, hygienic environment. Dedication lies in making a positive impact on the well-being and quality of life of those under my care. Assistant Supervisor with a track record of motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to fostering an open and communicative culture where employees feel empowered to contribute to the company's success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Residential Manager/Community Support Worker
Wainwright association for community living
02.1999 - Current
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses, including advanced medical care or employee discipline.
- Kept building up-to-date with current fire and health code standards.
- Monitored employees' compliance with individuals’ support plans and medical protocols.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Identified treatment goals based on individual diagnosis and history.
- Recognized by management for providing exceptional customer service.
- Answered calls to assist with questions and concerns.
Adult Caregiver
Jenna Doll
01.2024 - Current
- This position is in-home, self-managed care for a middle-aged woman with ALS. She has a husband and two small children. My duties involve helping with all aspects of running a home, personal and medical care, and family/community support.
Bartender
Canadian Armed Forces
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Master of Arts - Counselling Psychology
Yorkville University
New Brunswick01-2027
Diploma Community Mental Health And Addictions - Community Mental Health
Lakeland College
Vermilion, AB03.2024
Bachelor of Arts - Psychology
Augustana University College
Camrose, AB04.1999
Skills
- Excellent communication skills
- Behavior training and management
- Crisis intervention
- Resident assistance
- Problem-solving
- Teamwork and collaboration
- Active listening
- Interpersonal skills
Education and Training
true
Languages
Certification
- Adult CPR/AED certification – American Red Cross.
- Medication Administration
- Foundations
- Food Safe
- WHIMS
- Proactive Behavior Strategies
- Supervisory Skills
- Trauma Informed Care
- Emotion Regulation Training
- Abuse Prevention and Reporting
- Pro-Serve
- Incident Reporting
- Professionalism
- Communication Skills
- Alzheimer's training
Timeline
Adult Caregiver
Jenna Doll
01.2024 - Current
Bartender
Canadian Armed Forces
09.2021 - Current
Assistant Residential Manager/Community Support Worker
Wainwright association for community living
02.1999 - Current
Bachelor of Arts - Psychology
Augustana University College
- Adult CPR/AED certification – American Red Cross.
- Medication Administration
- Foundations
- Food Safe
- WHIMS
- Proactive Behavior Strategies
- Supervisory Skills
- Trauma Informed Care
- Emotion Regulation Training
- Abuse Prevention and Reporting
- Pro-Serve
- Incident Reporting
- Professionalism
- Communication Skills
- Alzheimer's training
Master of Arts - Counselling Psychology
Yorkville University
Diploma Community Mental Health And Addictions - Community Mental Health
Lakeland College
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