RJ Kardiban
Deli Clerk
Lakewood
Summary
Detail-oriented customer service professional with experience in administrative support, payment processing, data entry, records management, and public-facing customer service. Seeking to leverage strong communication, organizational, and problem-solving skills to provide efficient front desk support and exceptional service.
Overview
2027
2027
years of professional experience
Work History
Deli Clerk
Northgate Gonzalez Markets
2015 - Current
- Managed daily operations across the Deli department, overseeing 500+ products while ensuring product freshness, maintaining compliance with food handling safety standards, and reducing out-of-stock occurrences.
- Chosen to collaborate with department manager to complete weekly product orders of 500+ SKUs, and maintain 10+ glass door merchandising displays that enhance customer shopping experience.
- Utilized company Windows PDA handheld devices to manage inventory for over 500+ SKUs, supporting weekly ordering decisions that reduced shrink by 5% weekly, and improved ordering accuracy.
- Assist 100+ customers weekly in locating merchandise, providing knowledgeable recommendations for selecting products, and resolving concerns, to ensure a positive shopping experience which improved store customer satisfaction.
- Coordinated weekly with 5+ vendors, store leadership, and corporate personnel to address sponsored inventory planning, merchandising, and maintaining product availability.
- Mentored 4 employees across 2 departments by providing hands-on training in customer service, merchandising, and operational procedures, with consistent execution of company standards.
- Consistently executed multiple concurrent duties during 8-hour shifts, by balancing customer assistance, product stocking, department cleaning, and maintaining store presentation standards during peak store operational hours.
Games Clerk
E-Games for Less
2011 - 2012
- Delivered outstanding customer service to 25+ customers per shift by addressing product inquires, product recommendations, and in-store support, fostering customer satisfaction and repeat business.
- Streamlined stores eBay seller platform by creating and maintaining 10-30+ listings for video games, consoles, collectibles, while processing customer orders for shipment daily.
- Conducted hands-on testing and evaluation of 100+ games/gaming products to ensure quality standards, create accurate product descriptions, and deliver tailored recommendations that improved the customer shopping experience and supported sales efforts.
- Processed 3 weekly shipments with store staff totaling 100+ items while maintaining organized backroom storage, and supporting timely replenishment before store operational hours.
- Supported inventory management by tracking stock levels for 50+ products, organizing store display cases, and maintaining product availability to promote efficient store operations and customer satisfaction.
Volunteer
Los Angeles Police Department/Central City Police Boosters
2004 - 2011
- Supported nonprofit community outreach initiatives by assisting with fundraising events and public programs focused on crime prevention awareness, public safety, and support services for low-income youth and senior citizens.
- Assisted in the planning, coordination, and execution of community events by providing administrative and operational support to ensure successful event activities.
- Performed accurate data entry, maintained records, and completed administrative tasks to support daily office and event operations.
- Managed cash handling responsibilities, including counting money, processing change, and maintaining accuracy during fundraising activities.
- Prepared and distributed mailings, and informational materials to support community engagement efforts.
- Provided professional customer service and event assistance to community members, volunteers, and organizational staff.
- Responded promptly to supervisor requests and adapted to changing priorities while maintaining efficiency and attention to detail.
- Collaborated with staff, volunteers, and community partners to support public events and outreach programs.
- Represented the Los Angeles Police Department with professionalism, courtesy, and integrity while interacting with the public and supporting community initiatives.
Education
Diploma -
Gahr High School
Artesia, CA2011
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- In-Person Customer Support & Public Relations
- Filing & Document Organization
- Cash Handling & Payment Processing
- Quick to Learn New Software Applications
- Team-Oriented Professional
- Dependable & Professional Work Ethic
- Typing speed 60 wpm
Timeline
Deli Clerk
Northgate Gonzalez Markets
2015 - Current
Games Clerk
E-Games for Less
2011 - 2012
Volunteer
Los Angeles Police Department/Central City Police Boosters
2004 - 2011
Diploma -
Gahr High School