Rizza Desembrana

• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Responsible for supporting the overall shift operations, sales performance, and execution of brand excellence in a store.

• Overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. Forecasting and order products for daily and weekly delivery, contacting and coordinating contractors for any preventive maintenance.

• Managing travel arrangements for clients, book reservations for travel and accommodations, and provide services to clients while they are traveling.

• Overseeing and monitoring people's tasks. Strictly inspecting overall finished products and effectively communicating report incidents to the owner/manager.

Key Results Areas: Service Quality Manager/ Document Custodian System Manager/

Cleanliness and Sanitation Manager (Service Area)/ Repair and Maintenance Manager

• Responsible for training newly hired restaurant team members. Multi-tasker and knowledgeable in every standard operating procedure in all stations.

• Worked effectively in team environments to make the workplace more productive.
• Completed day-to-day duties accurately and efficiently.