Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rizza De Leon

722 189 St. NW Edmonton

Summary

Dedicated and results-driven professional with a strong educational background in Medical Office Administration, Community Support Health Work and Accounting. Seeking a challenging position that allows to utilize expertise in both healthcare administration and finance.

Overview

18
18
years of professional experience

Work History

Branch Manager

ERD Financial Services Inc
12.2014 - Current
  • Successfully manage day-to-day operation of branch
  • Assess loan application and conduct in-depth financial analysis to determine creditworthiness
  • Meet with clients to explain loan options, term and conditions, providing guidance throughout application process
  • Collaborate with underwriters to ensure accurate and complete loan documentation
  • Achieve and exceed monthly and yearly origination targets consistently.
  • Developed strategic plans for day-to-day financial operations

Food Counter Attendant

Tim Hortons West Edmonton Mall
01.2012 - 01.2014
  • Work 16-30 hrs/week while in college
  • Managed multiple tasks in high-volume environment
  • Demonstrated knowledge and applied proper food handling standards
  • Established rapport with customers by providing friendly and attentive service
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations
  • Greeted customers with smile and provided helpful suggestions

Cashier

Jugo Juice Ice Palace West Edmonton Mall
01.2013
  • Handling multiple customer orders simultaneously during busy periods while maintaining efficiency and accuracy
  • Restocked and organized merchandise in front lanes
  • Performed cash, card and check transactions to complete customer purchases
  • Built relationships with customers to encourage repeat business
  • Greeted customers entering store and responded promptly to customer needs

Head Cashier

Santis Delicatessen Astoria Hotel, Philippines
05.2005 - 06.2007
  • Accept payments through various methods, including cash checks, credit cards, vouchers, or automated debits
  • Conduct initial cash drawer count at start of each shift to verify accuracy and ensure sufficient change availability
  • Supervise store operations when Store Supervisor is unavailable and handle process of making bank deposits.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Academy of Health Care Services
Edmonton, AB
05.2024

Diploma in Medical Administration-Health Unit Clerk Coordinator -

Sundance College
Edmonton, AB
07.2021

Diploma in Accounting & Payroll Administration -

CDI College
Edmonton, AB
08.2014

Bachelor of Science in Accountancy (undergraduate) -

Arellano University
Philippines

Skills

  • Certified in Microsoft Word
  • Certified in Microsoft Excel
  • Bookkeeping Level I & II
  • Sage 50 Accounting Level I & II
  • CPA Level I, II
  • Proficient in PowerPoint
  • Excellent in Customer Service
  • Financial Statement Analysis
  • Time Management
  • Activities of Daily Living (ADL) Assistance
  • Communication and Interpersonal Skills
  • Patient Care
  • Cultural Sensitivity
  • Empathy and Compassion
  • Record-Keeping and Documentation
  • Communication and Interpersonal

Languages

English
Professional Working

Timeline

Branch Manager

ERD Financial Services Inc
12.2014 - Current

Cashier

Jugo Juice Ice Palace West Edmonton Mall
01.2013

Food Counter Attendant

Tim Hortons West Edmonton Mall
01.2012 - 01.2014

Head Cashier

Santis Delicatessen Astoria Hotel, Philippines
05.2005 - 06.2007

Academy of Health Care Services

Diploma in Medical Administration-Health Unit Clerk Coordinator -

Sundance College

Diploma in Accounting & Payroll Administration -

CDI College

Bachelor of Science in Accountancy (undergraduate) -

Arellano University

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Rizza De Leon