Rizwan Ghafoor
Kamloops,BC
Summary
Dynamic manager with a proven track record at L&J Diamond Maintenance, excelling in team leadership and customer service. Enhanced client satisfaction through effective dispute resolution and streamlined operations. Skilled in time management and staff training, ensuring high-quality service delivery and a safe work environment.
Overview
8
8
years of professional experience
Work History
Manager
L&J Diamond Maintenance
01.2024 - Current
- Consistently maintained updated knowledge of industry trends as well as new tools or techniques for effective cleaning, ensuring optimal performance in assigned duties.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
L&J Diamond Maintenance
01.2021 - 12.2023
- Achieved outstanding client satisfaction by meticulously handling each task.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Light Duty Cleaner
L&J Diamond Maintenance
01.2019 - 12.2020
- Earned praise from supervisors for consistent punctuality and strong work ethic.
- Improved overall cleanliness by diligently vacuuming, sweeping, and mopping floors in various facilities.
- Used power scrubbing and waxing machines to scrub and polish floors.
Assistant Accountant
Spinwell Fiber
12.2016 - 11.2018
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
Education
Post-Baccalaureate Diploma - International Business
Thompson Rivers University
Kamloops, None05.2022
Bachelor In Business Administration - Finance
Bhauddin Zakriya University
Multan, Pakistan08.2016
Skills
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Customer service
- Staff management
- Goal setting
- Task delegation
Languages
English
Full Professional
Reference
Faisal Munir Mansha Mehra
Bc Wildfire Services Manager at Dollarama
+1(778)2570452 +1(778)5865592
Timeline
Manager
L&J Diamond Maintenance
01.2024 - Current
Supervisor
L&J Diamond Maintenance
01.2021 - 12.2023
Light Duty Cleaner
L&J Diamond Maintenance
01.2019 - 12.2020
Assistant Accountant
Spinwell Fiber
12.2016 - 11.2018
Post-Baccalaureate Diploma - International Business
Thompson Rivers University
Bachelor In Business Administration - Finance
Bhauddin Zakriya University