Rizpah Jasper
Canoga Park
Summary
Dedicated and adaptable professional with over 10 years of experience in customer service, clerical support, and administrative assistance across government, healthcare, and office environments. Skilled in client relations, scheduling, data entry, and front desk operations. Known for professionalism, organization, and strong communication skills. Seeking a customer-facing role in automotive sales, leasing offices, healthcare facilities, or administrative support.
Overview
17
17
years of professional experience
Work History
Administrative Assistant I
DPSS
02.2022 - Current
- Entered and updated information into databases and other systems with accuracy.
- Answered high-volume phone calls, scheduled appointments, and provided information to clients.
- Prepared reports, presentations, and official correspondence.
- Assisted with ordering supplies, managing equipment, and maintaining a clean, organized office environment.
- Supported team operations by handling confidential information with professionalism.
Clerical Assistant
USPS
02.2019 - 01.2022
- Sold postage, stamps, envelopes, and processed money orders.
- Assisted customers with inquiries and explained postal services.
- Sorted incoming and outgoing mail using both manual and automated methods.
- Operated shipping systems and peripheral equipment.
- Ensured timely and accurate processing of customer transactions.
Caregiver
Private Duty Senior Home
05.2015 - 01.2019
- Provided compassionate care including bathing, grooming, mobility assistance, and meal preparation.
- Assisted clients with daily living activities and encouraged independence.
- Maintained accurate care notes and communicated effectively with families.
- Supported household needs including light housekeeping, grocery shopping, and transportation.
Leasing Office Assistant
09.2012 - 04.2015
- Assisted tenants and prospective renters with leasing inquiries and apartment tours.
- Processed rental applications, handled lease agreements, and managed rent payments.
- Answered phones, scheduled appointments, and maintained accurate office records.
- Coordinated maintenance requests and followed up on work orders.
Bank Teller
Wells Fargo
04.2008 - 08.2012
- Processed customer transactions including deposits, withdrawals, and check cashing.
- Assisted clients with banking services, credit cards, loans, and account management.
- Handled cash accurately while promoting banking products.
- Provided excellent customer service while resolving inquiries and complaints.
Education
High School Diploma -
Bushwick High School
Brooklyn, NY01.2006
Business Administration
Southern New Hampshire University
09.2025
Skills
- Customer Service & Client Relations
- Front Desk & Administrative Support
- Appointment Scheduling & Phone Etiquette
- Data Entry & Records Management
- Problem-Solving & Conflict Resolution
- Cash Handling & Payment Processing
- Microsoft Office (Word, Excel, Outlook)
- CPR & First Aid Certified
Timeline
Administrative Assistant I
DPSS
02.2022 - Current
Clerical Assistant
USPS
02.2019 - 01.2022
Caregiver
Private Duty Senior Home
05.2015 - 01.2019
Leasing Office Assistant
09.2012 - 04.2015
Bank Teller
Wells Fargo
04.2008 - 08.2012
Business Administration
Southern New Hampshire University
High School Diploma -
Bushwick High School