Rizalyn Joy Amedo
Montreal,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Bookkeeper (Part-Time)
Sahah Naturals
Lachine, QC
08.2023 - Current
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Posted journal entries to the general ledger system accurately and timely.
- Entered deposits, credit card charges and sales entries for Amazon VC: UK and USA, TJX orders: Canada, UK and US, Gordon Food Services and Walmart.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Created new customer accounts in accounting software system according to established procedures.
- Managed filing system for invoices, documents, and other relevant information.
- Contacted vendors to follow up on late invoices.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
E-Commerce Fulfillment Associate
Sahah Naturals
Lachine, QC
04.2022 - Current
- Accepted, processed and quickly filled orders. (Amazon FBM, Amazon FBA USA, Costco, Shopify, Walmart and Gordon Foods Services)
- Calculated shipping costs and updated invoices accordingly.
- Posted all orders through the traceability sheets.
- Confirmed weekly PO’s for Amazon Vendor Central (UK and USA), created a spreadsheet to serve as pick sheet, coordinated with the respective warehouse coordinators (UK and USA) for the stock confirmation and lots/expiries, created the carton labels and booked the pick up schedule for the skids.
- Submitted the ASNs and uploading PO’s to the drive for invoicing.
- Created pick sheets for TJX orders (Canada, UK and USA) to be distributed to the warehouse.
- Ordered pricing tickets, processed according to PO request and shipped to designated distribution center.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
- Processed returns, inspecting items for damage and restocking as appropriate.
- Fulfilling sample requests for VIP clients.
- Completed shipping paperwork such as customs invoice and FDA prior notices, attached appropriate labels and scanned barcodes for tracking.
- Scheduled pick up for small parcel shipments.
Seasonal Sales Associate
The Bay Hudson
Montreal, Quebec
10.2022 - 02.2024
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Underwriter
West Gate Financial
Laval, QC
05.2023 - 08.2023
- Analyzed risk and adhered to underwriting standards to drive risk selection and profitability.
- Gathered and analyzed information to determine risk acceptability.
- Inspected financial statements, credit information and title data to complete underwriting process.
- Underwrote renewals by reviewing premium history, claims history and company financial condition to determine action.
- Prepared memos and other correspondence to communicate changes in rates or benefits.
- Negotiated terms with borrowers in order to achieve mutually beneficial outcomes.
Returns Clerk
Lanctôt Ltee
Montreal, QC
10.2020 - 10.2021
- Examined merchandise to determine problems and evaluate for possible solutions or repair.
- Inspected returned items to identify damage or defects, documenting information in database.
- Attached identifying tags to track returned items and put back into stock.
- Reported discrepancies or product damages to maintain accuracy and efficiency goals.
- Defused escalated situations to retain customer satisfaction and loyalty.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered phone calls to assist customers with questions and orders.
- Precisely calculated and issued refunds, premiums and adjustments.
- Created spreadsheet to record procedures, denials and approvals.
- Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements back to the suppliers.
- Entered customer orders in SAP to document sales, create invoices, manage sample transfers and return of merchandise to suppliers.
Warehouse Associate
Lanctôt Ltee
Montreal, QC
03.2020 - 09.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Warehouse Associate
Joseph Ribkoff
Dorval, QC
07.2018 - 08.2018
- Receiving and processing income stock and materials.
- Picking and filling orders from stock.
- Managing, organizing and retrieving stock.
Education
Completing Pre-requisite Courses For University - Secondary Education
High School of Montreal
Montreal, QCDVS - Accounting
Shadd Health & Business Centre
Montreal, QCContinuing Education - Language School
Vanier College
Saint-Laurent, QCCompleted High School Degree - Secondary Education
JFK Adult Education Center
Montreal, QCFrench Course -
ÉCOLE SECONDAIRE SAINT-HENRI
Montreal, QCCompeted Junior High School - Secondary Education
Advance Central College Discovery High School
San Jose, AntiqueSkills
- Problem-Solving
- Attention to Detail
- Documentation and Reporting
- Data Entry
- Order Verification
- Order Processing
- A/P and A/R
- Customer Relations
- Dependable and Responsible
- Credits, Refunds and Invoicing
- Customer Service
- Quickbooks
- SAP
Timeline
Bookkeeper (Part-Time)
Sahah Naturals
08.2023 - Current
Underwriter
West Gate Financial
05.2023 - 08.2023
Seasonal Sales Associate
The Bay Hudson
10.2022 - 02.2024
E-Commerce Fulfillment Associate
Sahah Naturals
04.2022 - Current
Returns Clerk
Lanctôt Ltee
10.2020 - 10.2021
Warehouse Associate
Lanctôt Ltee
03.2020 - 09.2020
Warehouse Associate
Joseph Ribkoff
07.2018 - 08.2018
Completing Pre-requisite Courses For University - Secondary Education
High School of Montreal
DVS - Accounting
Shadd Health & Business Centre
Continuing Education - Language School
Vanier College
Completed High School Degree - Secondary Education
JFK Adult Education Center
French Course -
ÉCOLE SECONDAIRE SAINT-HENRI
Competed Junior High School - Secondary Education
Advance Central College Discovery High School