Riza Cura
Brampton
Summary
Results-driven retail manager focused on exceeding sales goals through smart purchasing, effective merchandising, and strong customer engagement. Skilled in resolving issues, optimizing policies, and driving loyalty.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sales Associate
C.E.S
03.2025 - 06.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Tasco
07.2024 - 12.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Store Manager
Super Vape
01.2023 - 12.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Sales Associate
CHAMPS
08.2021 - 09.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Canadian Tire
02.2020 - 04.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certification of Arts & Audio Engineering -
Trebas Institute
Toronto, Canada 05.2001 -
High School Diploma -
Central Peel Secondary School
Brampton 05.2001 -
Skills
Sales strategy development
Customer engagement
Lead generation expertise
Assessment of customer needs
Certification
CanSell License
Timeline
CanSell License
06-2025
Sales Associate
C.E.S
03.2025 - 06.2025
Sales Associate
Tasco
07.2024 - 12.2024
Store Manager
Super Vape
01.2023 - 12.2023
Sales Associate
CHAMPS
08.2021 - 09.2022
Cashier
Canadian Tire
02.2020 - 04.2020
Certification of Arts & Audio Engineering -
Trebas Institute
05.2001 -
High School Diploma -
Central Peel Secondary School
05.2001 -
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