Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Riyane Ibnossaegh

St. John's,NL

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2024
2024
years of professional experience

Work History

New Car Sales Administrative Assistant

Auto Safwan
Casablanca, Morocco
03.2021 - 07.2023
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Performed research to collect and record industry data.
  • Supported training initiatives for new hires, fostering a positive work culture focused on continuous improvement and professional development.
  • Exhibited strong multitasking skills by managing incoming calls from both external clients as well as internal departments, providing prompt assistance to all inquiries.

Food Waiter

Cafe De Boutia
Casablanca , Morocco
05.2020 - 01.2021
  • Effective and clear communication with clients.
  • Balance between time management and productivity.
  • Proven track record of handling customer inquiries, special requests, and concerns with professionalism and courtesy.
  • Ability to convey menu information, make recommendations, and ensure accurate order placement.
  • Collaborate seamlessly with kitchen staff, fellow waitstaff, and management to ensure smooth restaurant operations.

Meat Associate

Walmart
St. John's, Newfoundland and Labrador
  • Assisted customers with meat selection and answered product inquiries.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
  • Monitored inventory levels and restocked items as needed.
  • Maintained cleanliness of the work area including floors, counters, shelves, and equipment.

Education

High School Diploma -

Newton International
Mohammedia

Skills

  • Writing reports
  • Meeting planning
  • Proficiency in Microsoft Excel, Word, PowerPoint
  • Social media management
  • Effective communication
  • Inventory management
  • Team collaboration

Affiliations

  • House council at MUN

Languages

French - Fluent

English - Fluent

Arabic - Fluent

Spanish - Intermediate 

References

References available upon request.

Timeline

New Car Sales Administrative Assistant

Auto Safwan
03.2021 - 07.2023

Food Waiter

Cafe De Boutia
05.2020 - 01.2021

Meat Associate

Walmart

High School Diploma -

Newton International
Riyane Ibnossaegh