Riyane Ibnossaegh
St. John's,NL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2024
2024
years of professional experience
Work History
New Car Sales Administrative Assistant
Auto Safwan
Casablanca, Morocco
03.2021 - 07.2023
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
- Supported training initiatives for new hires, fostering a positive work culture focused on continuous improvement and professional development.
- Exhibited strong multitasking skills by managing incoming calls from both external clients as well as internal departments, providing prompt assistance to all inquiries.
Food Waiter
Cafe De Boutia
Casablanca , Morocco
05.2020 - 01.2021
- Effective and clear communication with clients.
- Balance between time management and productivity.
- Proven track record of handling customer inquiries, special requests, and concerns with professionalism and courtesy.
- Ability to convey menu information, make recommendations, and ensure accurate order placement.
- Collaborate seamlessly with kitchen staff, fellow waitstaff, and management to ensure smooth restaurant operations.
Meat Associate
Walmart
St. John's, Newfoundland and Labrador
- Assisted customers with meat selection and answered product inquiries.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
- Monitored inventory levels and restocked items as needed.
- Maintained cleanliness of the work area including floors, counters, shelves, and equipment.
Education
High School Diploma -
Newton International
MohammediaSkills
- Writing reports
- Meeting planning
- Proficiency in Microsoft Excel, Word, PowerPoint
- Social media management
- Effective communication
- Inventory management
- Team collaboration
Affiliations
- House council at MUN
Languages
French - Fluent
English - Fluent
Arabic - Fluent
Spanish - Intermediate
References
References available upon request.
Timeline
New Car Sales Administrative Assistant
Auto Safwan
03.2021 - 07.2023
Food Waiter
Cafe De Boutia
05.2020 - 01.2021
Meat Associate
Walmart
High School Diploma -
Newton International