Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Riyana Mallick

Guelph

Summary

Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.

Overview

3
3
years of professional experience

Work History

Sales Consultant

Glentel
03.2024 - Current
  • Increased sales by fostering relationships with customers using CRM, implementing business strategies and suggesting areas for improvement.
  • Stayed knowledgeable on latest mobility network innovations and technological advancements through continuous training.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Sales Associate

Bath & Body Works
09.2023 - 12.2023
  • Collaborated with team members to achieve store goals and contribute to a positive work environment- Using headsets to communicate efficiently
  • Participated in inventory management activities, including restocking shelves and conducting regular stock checks during early morning and overnight shifts
  • Recognised base notes and top notes of different body care and home care scents to recognize the customer needs better

Sales Associate

LaVieEnRose
02.2023 - 09.2023
  • Assisting customers by providing product recommendations and advice and resolving any particular issues
  • Achieving sales targets by offering promotions, complementary products, doing add-ons and identifying customer's needs
  • Providing feedback to the managers regarding any customer needs/preferences and ongoing sales trends

Sales Associate

BootLegger
05.2022 - 10.2022
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings- made nearly 7000 per week
  • Acknowledged as one of the company's top 20 sellers and Performer of the week several times during my tenure at Bootlegger
  • Helped customers locate products and checked the store system for merchandise at other sites and made online purchases

Education

B.Com - Major in Management

Gordon S. Lang School of Business And Economics
Guelph, ON
01-2026

Associate Degree - Major in Management

Melville School of Business
Langley, BC
09.2022

Skills

  • Time Management
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • POS Systems
  • Graphic Design
  • CorelDraw
  • Photoshop
  • Oral Communication
  • Written Communication
  • CRM proficiency
  • Time management
  • Persuasive communication
  • B2B sales

Hobbies and Interests

Lawn Tennis - Actively participated and represented my secondary school in various tournaments as a state level player including at All India Tennis Association (AITA) and won several tournaments.

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working

Timeline

Sales Consultant

Glentel
03.2024 - Current

Sales Associate

Bath & Body Works
09.2023 - 12.2023

Sales Associate

LaVieEnRose
02.2023 - 09.2023

Sales Associate

BootLegger
05.2022 - 10.2022

Associate Degree - Major in Management

Melville School of Business

B.Com - Major in Management

Gordon S. Lang School of Business And Economics
Riyana Mallick