Riya Verma
Surrey BC,NL
Summary
Effective project leader and problem-solver with a hard working mentality. Seeking to apply expertise and extensive experience in work to take on a challenging new role within a growing team. Has outstanding relationship building, training and presentation skills
Overview
6
6
years of professional experience
Work History
Client Service Representative
CIBC
09.2021 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Reduced wait times for clients by implementing efficient scheduling practices within the team.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Sales Associate
Lakhe Wale Jewellers
06.2018 - Current
- Sold jewellery and bullion to customers
- Cash handling and cross selling of jewelry
- Using jewelry sales pos computer
Information Officer
Elections Canada
09.2021 - 09.2021
- Developed and managed inventory supply lists and equipment orders to prepare voting units.
- Closed voting booths by sealing all ballot boxes and turning in all votes.
- Distributed ballots to voters and answered questions concerning voting procedures.
Sales Associate
Excel Jewellers
06.2021 - 09.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Volunteer
Fraser Heights Secondary School
09.2018 - 06.2020
- Special Track Meet Leader
- Basketball Score Keeper
- Grade 8 retreat leader
Sales Associate
Bluenotes
10.2019 - 10.2019
- Attended customers who needed help or approached them and made conversation
- Introduced promotions and opportunities to customers
- Maintaining an orderly appearance throughout the sales floor
Education
BBA - Finance
Simon Fraser University
Burnaby, BC06.2026
High School Diploma -
Fraser Heights Secondary
Surrey, BC06.2021
Skills
- Scheduling and Calendar Management
- Customer Service-Oriented
- Reliable and Punctual
- Fluent in English and Punjabi
- Cash Register Operations/Cash Handling
Timeline
Client Service Representative
CIBC
09.2021 - Current
Information Officer
Elections Canada
09.2021 - 09.2021
Sales Associate
Excel Jewellers
06.2021 - 09.2021
Sales Associate
Bluenotes
10.2019 - 10.2019
Volunteer
Fraser Heights Secondary School
09.2018 - 06.2020
Sales Associate
Lakhe Wale Jewellers
06.2018 - Current
BBA - Finance
Simon Fraser University
High School Diploma -
Fraser Heights Secondary
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