Riya Sharma
Delta,BC
Summary
Detail-oriented and knowledgeable Medical Office manager, with experience in managing OAT ( Opioid Agonist Treatment) clinic, dealing with clientele recovering from substance use disorder. Working alongside psychiatrists, pharmacies and government assistance program coordinators including but not limited to Fraser Heath and Min. of Social Devp. Skilled at completing patient-facing and office-based tasks. Independent worker with extensive medical experience dedicated to optimal patient care. Multilingual Conversational abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Midtown Health Center ( Substance Use Disorder)
04.2021 - Current
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Medical Office Assistant
Podiatry Office
08.2020 - 03.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Fundraising Coordinator
Envision Fundraising
05.2019 - 07.2020
- Planned and coordinated fundraising events.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Boosted fundraising revenue through effective grant writing and persuasive appeals to donors.
Tutor
Math4me
01.2019 - 12.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Associates in Commerce And Accounting
Douglas College
New Westminster, BC12.2020
English Literature And Creative Writing
Thompson River University
Kamloops, BC07.2020
Skills
- EMR Software
- Computer Software Proficiency
- Team Supervision
- Medical Billing Expertise
- Microsoft Office
- Effective Multitasking
- Professional telephone etiquette
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Food Safe level 1
- Licensed Financial Advisor ( LLQP)
Timeline
Medical Office Manager
Midtown Health Center ( Substance Use Disorder)
04.2021 - Current
Medical Office Assistant
Podiatry Office
08.2020 - 03.2021
Fundraising Coordinator
Envision Fundraising
05.2019 - 07.2020
Tutor
Math4me
01.2019 - 12.2020
Associates in Commerce And Accounting
Douglas College
English Literature And Creative Writing
Thompson River University