Riya Sharma
Whitby,ON
Summary
Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.
Overview
7
7
years of professional experience
Work History
Supervisor
Chucks Roadhouse Cafe
10.2022 - 01.2023
- Scheduling for the team weekly and interviewing new employees.
- Implemented best practices and safe operating procedures.
- Identified and eliminated safety risks through additional training.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
- Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Monitored food inventory and supplies to prevent waste.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Symposium Café
04.2022 - 09.2022
- Oversaw as a server and also managed staff as required
- Presented and created the menu for the customers, responded to all of their inquiries, and provided suggestions upon request
- Memorized restaurant meal and wine menus result in daily revenues of more than $1800
- Managed the orders from customers, writing them down, and transmitting them to the culinary staff for more than 200 seatings
- Scheduled cleaning of workspaces, tools, and equipment
- They were also carefully stacked and stowed
- Managed and assisted in a busy line kitchen, including arranging salads and brewing coffee.
Administrative Assistant
Bridging Immigrations
01.2022 - 04.2022
- Greeted clients and ensured their Information was all protected
- Performed Routine tasks such as copying, faxing, scanning, and filing.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
Associate Recruiter
Mastech
02.2019 - 07.2021
- Performed Full-cycle recruiting for IT roles and positions
- Managed the relationship with the candidate throughout the interview or hiring process
- Followed up with the leads
- Produced job posts for internal and external job boards and examined resumes for suitability in the search for candidates and established initial contact with applicants.
- Reached out to every applicant that has been interviewed to let them know how they are doing.
- Oversaw the assessment process.
- Updated and maintained Employee Records.
- Oversaw and coordinated new hire orientation, including the onboarding of new hires locally and remotely
Associate Recruiter
Artech
06.2016 - 01.2019
- Performed full cycle duties for a federal client where I recruited candidates for federal (Government contracting) projects
- Conducted on-site interviews for clients like Lockheed Martin, Serco, Boeing, Leidos, and IBM Federal
- Performed a background check, criminal check on the candidates before submitting them to the final client to make sure whether they meet the criteria or not
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with hiring managers to understand job requirements and expectations.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed recruiting strategies to identify qualified candidates and build network.
- Studied job descriptions and qualifications to determine applicant requirements.
- Worked alongside global business leader to deploy new training strategies.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Assisted with writing job postings and job descriptions for boards.
Education
Diploma - Business Management in Human Resources
Durham College
2023
Advanced Diploma - Business Management
IDED
India05.2018
Advanced Diploma - Computer Application
IDED
India04.2017
High School Diploma -
Father Agnel School
India04.2016
Skills
- Customer service
- Payroll set up
- Proficiencies
- MS Office
- Operational Reporting
- Client Requirements
- Workplace Safety
- Recruitment Management
Timeline
Supervisor
Chucks Roadhouse Cafe
10.2022 - 01.2023
Symposium Café
04.2022 - 09.2022
Administrative Assistant
Bridging Immigrations
01.2022 - 04.2022
Associate Recruiter
Mastech
02.2019 - 07.2021
Associate Recruiter
Artech
06.2016 - 01.2019
Diploma - Business Management in Human Resources
Durham College
Advanced Diploma - Business Management
IDED
Advanced Diploma - Computer Application
IDED
High School Diploma -
Father Agnel School
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