Riya Rani

• Determined most cost-effective procedures and routes for shipments.
• Gathered, logged and monitored all shipping data.
• Minimized damage and repair costs through careful management and preventative maintenance.
• Took corrective action in case of accidents and delays to minimize extra expenses.
• Managed shipment schedules to maximize productivity and cut costs.
• Assigned shipments to carriers in centralized database.
• Communicated with dispatchers, warehouses and customers regarding outgoing orders.
• Prioritized order security, accuracy and on-time pickup and delivery.
• E-mailed suppliers, carriers and customers with shipping updates.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Greeted over numbers of clients per day and providing information regarding skincare, haircare and makeup

• Advised clients on how to care for skin and hair with available products and replenished stock.
• Sold products and related merchandise according to customer service techniques and professional selling skills.
• Created effective displays to sell seasonal and promotional products.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Beauty Now Platform:

• Leveraged expertise in beauty products to provide exceptional online customer service through the Beauty Now platform
• Assisted customers in making informed beauty product choices by providing tailored suggestions based on their preferences and needs.

• Managed front desk operations, ensuring excellent customer service.
• Booked rooms for guests, demonstrating proficiency in reservation systems.
• Handled guest check-ins and check-outs efficiently.
• Managed understanding of cancellation policies, ensuring fair and compliant procedures.
• Coordinated with housekeeping and maintenance teams to ensure seamless guest experience.
• Utilized communication skills to address guest inquiries and concerns.
• Managed over 50 customer calls per day

• Worked as a cashier and key holder, responsible for processing transactions and overseeing store operations.
• Placed orders for clothes, collaborating with key holders to track inventory levels.
• Coordinated with key holders to create sheets for tracking product forecasts and reorder needs.
• Utilized POS system proficiency for efficient transaction processing.
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