Riya Puri
Grande Prairie,AB
Overview
2
2
years of professional experience
Work History
Customer Sales Representative
Wow-Convenience
01.2024 - Current
- Selling and promoting products to the customers
- Establishing a trust-based long-term relationship
- Coordination sales efforts with other departments
- Supplying the management team with reports on customer needs or interest, potential new products, or services and competitive activities
- Demonstrated product knowledge and sales abilities.
Part-time Cashier
Dollarama
09.2023 - 12.2023
- Responsible for making cash, credit/debit transaction and SCO transactions
- Helped in inventory management
- Reviewing the inventory order list
- Handling of coupons, seasonal discounts and providing the excellent customer service.
Customer Service Representative
Save on Foods
04.2023 - 09.2023
- Responsible for maintaining a friendly customer service
- Providing support, proper information and resolve problems of customers
- Responsible for proper cash, credit/debit transactions
- Helped customers in revolving their queries regarding exchange or return of product
- Providing proper guidance and support for better customer experience.
Front-desk Agent and Chef
Boardwalk Shakes and Fries
09.2022 - 04.2023
- Memorized entire line of the services and special discounts
- Remained courteous and calm even during the customer dissatisfaction
- Provided basic technical support for online orders.
Cashier and Sales Associate
Little Gem – Smoke, Vape & Confectionary
04.2022 - 09.2022
- Providing accurate information about the product and convincing to buy it
- Making cash and credit/debit transactions proficiently, upgrading the customers regarding deals and policies of a smoke shop
- Ensuring ID verification of teenagers or people of age group 18-25
- Responsible for following the guidelines and rule regulations as established by Alberta Health.
Education
Business Administration Diploma -
02.2024
Business Administration Certification -
04.2023
Skills
- Good Communication Skills
- Computer skills - (MS Office - Word, PowerPoint, Excel, Outlook)
- Adaptability
- Taking Responsibility
- Multi-tasking
- Effective/Active Listener
- Time Management
Personal Qualifications
- Business Administration Certification, 09/2022, 04/2023
- Business Administration Diploma, 09/2023, Present
Timeline
Customer Sales Representative
Wow-Convenience
01.2024 - Current
Part-time Cashier
Dollarama
09.2023 - 12.2023
Customer Service Representative
Save on Foods
04.2023 - 09.2023
Front-desk Agent and Chef
Boardwalk Shakes and Fries
09.2022 - 04.2023
Cashier and Sales Associate
Little Gem – Smoke, Vape & Confectionary
04.2022 - 09.2022