Riya Patel
Denver,CO
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Best Western Hotel
11.2019 - 09.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Science - Hospitality Management
Metropolitan State University
Denver CO12.2023
Skills
- Guest Relations
- Office Administration
- Inventory Control
- Cash Handling
- Customer Service
- Spreadsheet Tracking
- Proficient in PMS
- Scheduling
- Staff Management
Languages
English
Hindi
Gujarati
Certification
Revenue Management: Maximizing Revenue in Hospitality Operations : AHLEI®
Managing Front Office Operations : AHLEI®
Timeline
Front Desk Receptionist
Best Western Hotel
11.2019 - 09.2022
Bachelor of Science - Hospitality Management
Metropolitan State University
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