Riya Narula
Canmore,AB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Subway
03.2023 - Current
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Conducted performance evaluations, providing feedback to improve employee skills and morale.
- Maintained cleanliness and organization of the restaurant environment, upholding brand standards.
Supervisor
Safeway
09.2022 - 08.2023
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements to enhance efficiency in store operations.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Collaborated with management on strategic initiatives to drive sales growth.
Team Leader
Amazon
10.2021 - 04.2022
- Mentored team members on best practices for inventory management and safety protocols.
- Coordinated cross-functional communication to streamline logistics and enhance customer satisfaction.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Associate of Arts - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, None05-2021
Skills
- Punctual and reliable
- Analytical thinking
- Work Planning and Prioritization
- Decision-making
- Inventory control
- Staff management
- Energetic and enthusiastic
- Quality assurance
Languages
Hindi
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Certification
- Food Handling Certification
- Pro Serve
Timeline
Shift Manager
Subway
03.2023 - Current
Supervisor
Safeway
09.2022 - 08.2023
Team Leader
Amazon
10.2021 - 04.2022
Associate of Arts - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology