Riya Karsalia
Mississauga,ON
Summary
Results-driven Sales Associate with a focus on team support and building strong customer relationships. Committed to driving customer satisfaction and boosting sales. Exceptional at organizing products to maintain department standards. Highly rated for punctuality and receiving positive feedback on customer surveys.
Overview
1
1
year of professional experience
Work History
Sales Associate
Decathlon
Ahmedabad , Gujarat
2024.03 - 2024.06
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Trained and mentored junior sales personnel to ensure success in their roles.
- Implemented process changes to streamline sales department workflow.
- Upsold additional items based on customer interests and needs.
Sales Associate
Nykaa Beauty Store
Ahemdabad , Gujarat
2023.09 - 2024.02
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
Education
Bachelor of Science - Computer Science in Data Analysis
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON2028-08
Diploma - Computer Engineering
L.J. Polytechnic
Ahemdabad, Gujarat2023-05
Skills
- Inventory Control
- Teamwork
- Leadership
- Critical Thinking
- Problem Solving
- Time Management
- Adaptability
Availabilitiy
- Available on Friday, Saturday, Sunday and Monday.
Timeline
Sales Associate
Decathlon
2024.03 - 2024.06
Sales Associate
Nykaa Beauty Store
2023.09 - 2024.02
Bachelor of Science - Computer Science in Data Analysis
Sheridan College Institute of Technology And Advanced Learning
Diploma - Computer Engineering
L.J. Polytechnic
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