Riya Josan
Brampton,Ontario
Summary
Aspiring psychiatrist with a strong foundation in psychology and hands-on experience as a crisis responder. Currently a second-year psychology student at York University with a passion for mental health and supporting youth in crisis. Seeking opportunities to further develop skills in mental health advocacy and clinical practice.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Kids Help Phone
06.2024 - Current
- Provide real-time crisis support to youth via phone and text, offering empathy and active listening to help them navigate challenging situations.
- Assess risk and provide appropriate interventions, ensuring the safety and well-being of clients.
- Collaborate with a team of responders to maintain high-quality support and follow best practices.
Cashier
Punjabi By Nature
Brampton, Ontario
11.2020 - 02.2023
- Greeted customers, answered questions and provided general information regarding menu items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
- Assisted in training new restaurant staff members on proper cashier procedures.
Education
Bachelor of Science - Psychology
York University
Toronto, ON01-2027
Skills
- Active Listening
- Communication
- Logical reasoning
- Problem-Solving
- Research
- Empathy
- Mental Health Awareness
- Psychological Assessment
Certification
- Emergency First Aid & CPREmergency First Aid & CPR
SAJE Vital SignsSAJE Vital Signs
Issued Dec 2022 - Certified Crisis Responder Training, Kids Help Phone
Completed: June 2023
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Professional
Hindi
Professional
Timeline
Volunteer
Kids Help Phone
06.2024 - Current
Cashier
Punjabi By Nature
11.2020 - 02.2023
Bachelor of Science - Psychology
York University