Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Riya Josan

Brampton,Ontario

Summary

Aspiring psychiatrist with a strong foundation in psychology and hands-on experience as a crisis responder. Currently a second-year psychology student at York University with a passion for mental health and supporting youth in crisis. Seeking opportunities to further develop skills in mental health advocacy and clinical practice.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer

Kids Help Phone
06.2024 - Current
  • Provide real-time crisis support to youth via phone and text, offering empathy and active listening to help them navigate challenging situations.
  • Assess risk and provide appropriate interventions, ensuring the safety and well-being of clients.
  • Collaborate with a team of responders to maintain high-quality support and follow best practices.

Cashier

Punjabi By Nature
Brampton, Ontario
11.2020 - 02.2023
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
  • Assisted in training new restaurant staff members on proper cashier procedures.

Education

Bachelor of Science - Psychology

York University
Toronto, ON
01-2027

Skills

  • Active Listening
  • Communication
  • Logical reasoning
  • Problem-Solving
  • Research
  • Empathy
  • Mental Health Awareness
  • Psychological Assessment

Certification

  • Emergency First Aid & CPREmergency First Aid & CPR
    SAJE Vital SignsSAJE Vital Signs
    Issued Dec 2022
  • Certified Crisis Responder Training, Kids Help Phone
    Completed: June 2023

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Professional
Hindi
Professional

Timeline

Volunteer

Kids Help Phone
06.2024 - Current

Cashier

Punjabi By Nature
11.2020 - 02.2023

Bachelor of Science - Psychology

York University

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Riya Josan