Summary
Overview
Work History
Education
Skills
Timeline
Riya Achamma Jacob

Riya Achamma Jacob

Elmira,ON

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Driven and resourceful administrative professional 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

4
4
years of professional experience

Work History

Administrative Support/Covid Screening

Schlegel Villages
09.2022 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Dental Administration/Junior Dentist

Dent House
09.2019 - 05.2021
  • Completed consultations with patients for treatment plan.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Reconciled account files and produced monthly reports.
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

Education

Graduate Certificate - Health Care Administration

Conestoga College Institute of Technology And Advanced Learning, Kitchener, ON
12.2022

Doctor of Dental Medicine - Dentistry

Rajiv Gandhi University, India
09.2019

Skills

  • Organizational Management
  • Operational Efficiency
  • Financial Records and Processing
  • Patient Database Maintenance
  • Customer Service
  • Bookkeeping and Basic Accounting
  • Goal Minded
  • Deliverables Coordination
  • Time Management
  • Report Preparation and Analysis
  • Microsoft Windows
  • Inbound Phone Call Handling

Timeline

Administrative Support/Covid Screening - Schlegel Villages
09.2022 - 04.2023
Dental Administration/Junior Dentist - Dent House
09.2019 - 05.2021
Conestoga College Institute of Technology And Advanced Learning - Graduate Certificate, Health Care Administration
Rajiv Gandhi University - Doctor of Dental Medicine, Dentistry
Riya Achamma Jacob