Riya Garg
Winnipeg,MB
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinic Manager
Neighbourly Pharmacies
Winnipeg, MB
11.2021 - Current
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budget and supervising employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Managed Appointments And Service Desks When Needed
Medical Office Assistant
Meadowood clinic
Winnipeg, MB
02.2021 - 10.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Entered procedure codes and diagnosis codes into medical billing software.
- Did all Kind Of testing In The Lab .
- Scheduled surgeries for multiple surgeons and booked operating rooms.
Specimen Collector
Dynacare
Toronto, ON
01.2020 - 12.2020
- Labeled and prepared specimens for shipment to laboratory facilities.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Completed in-house testing procedures for quick results.
- Printed result reports and submitted for review.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Associate of Arts - Biological Sciences
Sheridan College
Brampton, ON04.2020
Skills
- Clinical Documentation Management
- Team Meeting Management
- Patient Health Information Access
- Medical Billing
- EMR Software
- Word, Excel, Powerpoint
- Biology and Chemistry Training
- Equipment Troubleshooting and Maintenance
- Scheduling Tests and Procedures
Certification
CPR/ First Aid Certified
BLS Certified
Timeline
Clinic Manager
Neighbourly Pharmacies
11.2021 - Current
Medical Office Assistant
Meadowood clinic
02.2021 - 10.2021
Specimen Collector
Dynacare
01.2020 - 12.2020
Associate of Arts - Biological Sciences
Sheridan College
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