Riya Delly David
Toronto,ON
Summary
Compassionate and driven professional with strong background in providing assistance to individuals and communities in need. Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional client service. Stays calm under pressure and responds quickly and effectively to emergency situations.
Overview
1
1
years of professional experience
3
3
Certification
Work History
Collection Agent
MJR Capital Services Inc
09.2023 - 09.2023
- Patiently listened to the client's personal circumstances and grievances for missing payments.
- Discussing debts with customers and creating a payment plan that allows them to pay what the debt.
- Collecting payments via credit card or direct debit via phone
- Logging every contact attempt and the outcome of the contact
- Removing settled debts and deceased individuals from records
- Updating credit files when debts are satisfied.
Hostess
Camino Taco
08.2020 - 08.2021
- Assisted guests in booking reservations and manage guest history data using reservation system
- Provided quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit cards
- Coordinated with kitchen managerial staff using POS systems to ensure timely and accurate order preparation
- Provided guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
Prep Cook/Line Cook
Firehall Pizza
07.2020 - 08.2020
- Memorizing recipes, policies, procedures, and standard portion sizes
- Preparing ingredients and components of each recipe on the restaurant's menu
- Maintaining freshness of product and rotating old product out
- Working with a team of Cooks to handle varying levels of activity
- Maintaining a clean, sanitary, and safe workspace at all times to avoid contamination
- Being aware of and following all kitchen health and safety regulations and guidelines.
Education
College diploma - Hospitality Management
George Brown College
Toronto, ON12.2020
Skills
- Attention to detail and flexible
- Time management skills and team work
- Interpersonal skills
- Customer service skills
- Verbal and written Communication skills
- POS and Microsoft Office
Certification
- First Aid and CPR Certification, 09/01/23, 09/01/26
- Customer service certification, 09/01/23, Present
- Call center customer service certification, 09/01/23, Present
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Collection Agent
MJR Capital Services Inc
09.2023 - 09.2023
Hostess
Camino Taco
08.2020 - 08.2021
Prep Cook/Line Cook
Firehall Pizza
07.2020 - 08.2020
College diploma - Hospitality Management
George Brown College
Similar Profiles
Mansi DesaiMansi Desai
Financial Service Representative at MJR Capital Services IncFinancial Service Representative at MJR Capital Services Inc
KADIA STEWARTKADIA STEWART
Client Services Representative at Mjr Capital ServicesClient Services Representative at Mjr Capital Services
Behdad EsfahaniBehdad Esfahani
Fraud Analyst at MJR capital servicesFraud Analyst at MJR capital services
Sukhmani KalraSukhmani Kalra
Financial Advisor at MJR Capital ServicesFinancial Advisor at MJR Capital Services
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar