Riya Damania
Mississauga,Canada
Summary
Accounting and operations professional with 6+ years of experience, specializing in accounts payable/receivable, payroll processing, reconciliations, and financial administration. Proven ability to manage high-volume transactions, support month-end close, and maintain accurate financial records in fast-paced environments. Experienced working with accounting and payroll systems including QuickBooks, Nimble, Sage 50, Yardi, Workday, Kronos, and ADP in supporting financial processes such as invoice handling, data entry, and reconciliations. Demonstrated ability to quickly learn and adapt to new financial systems and workflows while working independently with cross-functional teams in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Office Manager
Opal Hospitality
Mississauga, Canada
06.2026 - Current
- Manage full-cycle AP and AR across multiple entities, including monthly management-fee billing for managed hotel properties, invoice coding, approvals, vendor payments, billing, collections, and account follow-ups.
- Maintain accounting records in QuickBooks and Nimble and perform credit card and P&L reconciliations, investigating and resolving discrepancies.
- Manage vendor relationships, invoices, contracts, service agreements, payment inquiries, and supporting documentation, ensuring timely follow-up and compliance with internal procedures.
- Maintain and review P&L statements, prepare supporting financial schedules, and coordinate accurate reporting with internal and external accounting teams.
- Coordinate payroll activities, employee records, expense submissions, and related documentation while resolving discrepancies.
- Maintain organized corporate records, contracts, employee files, compliance documentation, and internal records across Opal Hospitality and its affiliated entities.
- Support the CEO with administrative, financial, and operational priorities, including proposals, reports, presentations, communications, and cross-functional projects.
- Develop accounting and administrative processes while overseeing office operations, employee needs, purchasing, inventory, facilities, and service providers.
Accounting & Administrative Coordinator
Podar World School
Vapi, India
11.2024 - 03.2026
- Oversaw financial and administrative operations for a 500+ student institution, including fee tracking, payment follow-ups, and accurate record management.
- Managed accounts receivable by tracking outstanding balances, coordinating collections, and maintaining up-to-date student accounts.
- Prepared payroll inputs by consolidating attendance and salary data, reviewing for discrepancies, and coordinating documentation.
- Contributed to month-end close by compiling financial data, reviewing outstanding items, and assisting with accrual tracking.
- Reviewed bank activity and financial records to identify discrepancies, support reconciliation processes, and ensure data accuracy.
Office Manager
Cogir Senior Living
Toronto, Canada
03.2023 - 08.2024
- Directed daily office operations for a multi-department facility, overseeing HR administration, employee records, benefits coordination, payroll processing, and performance tracking for 50+ staff.
- Managed vendor relationships and end-to-end accounts payable and receivable, including invoice processing, expense tracking, ensuring timely payments and reconciliations with 98% accuracy.
- Reviewed and analyzed financial transactions to identify discrepancies and support reconciliation of accounts.
- Supported month-end close by organizing financial data, tracking outstanding items, and assisting with reporting requirements.
- Managed vendor relationships, coordinated payments, and maintained accurate supplier records to ensure smooth financial operations.
Office Administrator
Trail Appliances
Vancouver, Canada
08.2021 - 02.2023
- Managed front desk operations, customer orders, and payment processing in a high-volume retail environment.
- Supported financial reporting by preparing daily summaries and ensuring completeness of transaction data.
- Enabled sales through account reconciliation, order processing, and billing accuracy.
- Prepared daily reports and managed petty cash and card transaction reconciliations, supporting financial reporting and documentation.
- Assisted with accounts receivable activities by tracking payments, updating customer accounts, and following up on discrepancies.
Customer Account Specialist
Shaw Communications
Vancouver, Canada
04.2021 - 08.2021
- Handled high-volume customer account inquiries, billing issues, and escalations while ensuring data accuracy and security.
- Contributed to a 10% increase in customer retention by resolving complex cases and improving customer experience.
- Investigated and resolved complex billing discrepancies and account issues, ensuring accurate adjustments and compliance with company policies.
Customer Service Lead
Quick Messenger Service
Toronto, Canada
06.2020 - 04.2021
- Reduced customer complaints by 60% by training new employees and improving service processes.
- Coordinated courier logistics, vendor communication, and daily operational reporting, including tracking deliveries, payments, and maintaining financial and operational records.
- Supervised daily customer service operations, handling escalations and ensuring timely resolution in a fast-paced logistics environment.
- Managed data entry, EOD reports, daily delivery and payment reconciliations, and supporting month-end close activities.
Education
Global Hospitality Business Development (Honors) -
Seneca College
TorontoInternational Business Management (Honors) -
Seneca College
TorontoBachelor of Commerce (Honors) -
University of Mumbai
IndiaSkills
- Microsoft 365 (Excel, Outlook, Teams, Word)
- Google Workspace
- Accounting Softwares (QuickBooks, Sage, Nimble)
- Workday
- Kronos
- ADP
- HRIS Systems
- Payroll Processing & Compliance
- Invoice Processing & Expense Tracking
- Accounts Payable/Receivable
- Financial Reporting
- Yardi
- ERP Support
- Data Management & Documentation
- Workflow Optimization
- Cross-functional Coordination
- Office & Operations Management
- HR Administration
- Executive Support & Calendar Management
- Employee Lifecycle Support
- Reconciliation
- Vendor & Facilities Management
- Stakeholder & Client Communication
- Conflict Resolution
- Problem Solving & Decision Making
- Time Management & Prioritization
- Attention to Detail
Languages
- English
- Hindi
- Gujarati
- French (Beginner)
Canadian Status
Canadian Permanent Resident
Timeline
Office Manager
Opal Hospitality
06.2026 - Current
Accounting & Administrative Coordinator
Podar World School
11.2024 - 03.2026
Office Manager
Cogir Senior Living
03.2023 - 08.2024
Office Administrator
Trail Appliances
08.2021 - 02.2023
Customer Account Specialist
Shaw Communications
04.2021 - 08.2021
Customer Service Lead
Quick Messenger Service
06.2020 - 04.2021
Global Hospitality Business Development (Honors) -
Seneca College
International Business Management (Honors) -
Seneca College
Bachelor of Commerce (Honors) -
University of Mumbai