Reliable and customer-focused professional with experience in hospitality and front-facing customer service roles. Strong communication, multitasking, and organizational skills with the ability to create a welcoming environment for customers and guests. Confident in handling phone calls, scheduling, cash transactions, and promoting services in fast-paced settings. Friendly, sales-driven, and eager to contribute to a positive team environment.
Hi, I’m
Riya
Ontario,Canada
Summary
Overview
1
Certification
Work History
Musafir Kitchen and BarOntario, Canada
Host
Job overview
- Greeted guests professionally and created a positive first impression
- Managed reservations, waitlists, and seating arrangements efficiently in a fast-paced environment
- Answered customer inquiries and phone calls with strong communication and phone etiquette
- Processed payments accurately and handled billing transactions using POS systems
- Collaborated with team members to ensure excellent customer service and smooth operations
- Maintained a clean, organized, and welcoming front-desk and dining area
- Assisted in upselling menu items and enhancing customer experience
Self-EmployedOntario, Canada
Babysitter
Job overview
- Managed multiple responsibilities while maintaining professionalism and attention to detail
- Communicated effectively with parents and maintained organized daily routines
- Demonstrated patience, strong interpersonal skills, and reliability
- Provided a welcoming and supportive environment while multitasking efficiently
Education
Humber CollegeToronto
Diploma from Early Childhood Education
04-2027
University Overview
Skills
- Customer Service & Guest Relations
- Front Desk Operations
- Phone & Email Communication
- Sales & Upselling Skills
- Cash Handling & POS Systems
- Appointment Scheduling
- Time Management & Multitasking
- Microsoft Office & Basic Computer Skills
- Professional Verbal & Written Communication
- Teamwork & Problem Solving
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Achieved high customer satisfaction through effectively helping with guests concerns and providing quick solutions.
Languages
English
Hindi
Punjabi
Certification
- CPR & First Aid
- Vulnerable Sector Check
- Smart Serve
Availability
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Available
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Timeline
Host
Musafir Kitchen and Bar
Babysitter
Self-Employed
Humber College
Diploma from Early Childhood Education