Riya
Dartmouth
Summary
Customer-focused professional with experience in delivering exceptional service, maintaining efficiency in fast-paced environments, and ensuring high standards of care. Skilled in teamwork, communication, and problem-solving to achieve organizational goals effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dietary Aide
Shannex
07.2024 - 11.2024
- Kept accurate records of patient menu selections as required by facility policy.
- Monitored food temperatures to ensure safety and sanitation.
- Adhered to all safety protocols while handling food items and utensils.
- Collaborated with dieticians to obtain accurate nutritional information and assess patient needs.
Front Desk Associate
Popeye's Louisiana Kitchen Inc.
01.2024 - 04.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Server
The Chef's House
09.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Associate
Indian Frootland
02.2023 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Conducted regular inventory checks to identify missing or damaged items, ensuring accurate cataloguing and prompt replacement.
Education
Diploma - Hospitality Management
George Brown College
Skills
- Time Management
- Team Leader ship
- Money Handling
- Work Ethic and Integrity
- Customer Service
- Guest Relations
- Listening Skills
- Problem Solving Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
- First Aid Certification - Red Cross
- Food Handler Certification
- Smart Serve Certification
- Security License
- GPA in dementia care
Languages
English
Hindi
Punjabi
Timeline
Dietary Aide
Shannex
07.2024 - 11.2024
Front Desk Associate
Popeye's Louisiana Kitchen Inc.
01.2024 - 04.2024
Server
The Chef's House
09.2023 - 12.2023
Associate
Indian Frootland
02.2023 - 08.2023
Diploma - Hospitality Management
George Brown College