Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Riya

Dartmouth

Summary

Customer-focused professional with experience in delivering exceptional service, maintaining efficiency in fast-paced environments, and ensuring high standards of care. Skilled in teamwork, communication, and problem-solving to achieve organizational goals effectively.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dietary Aide

Shannex
07.2024 - 11.2024
  • Kept accurate records of patient menu selections as required by facility policy.
  • Monitored food temperatures to ensure safety and sanitation.
  • Adhered to all safety protocols while handling food items and utensils.
  • Collaborated with dieticians to obtain accurate nutritional information and assess patient needs.

Front Desk Associate

Popeye's Louisiana Kitchen Inc.
01.2024 - 04.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Server

The Chef's House
09.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Associate

Indian Frootland
02.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Conducted regular inventory checks to identify missing or damaged items, ensuring accurate cataloguing and prompt replacement.

Education

Diploma - Hospitality Management

George Brown College

Skills

  • Time Management
  • Team Leader ship
  • Money Handling
  • Work Ethic and Integrity
  • Customer Service
  • Guest Relations
  • Listening Skills
  • Problem Solving Skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Certification

  • First Aid Certification - Red Cross
  • Food Handler Certification
  • Smart Serve Certification
  • Security License
  • GPA in dementia care


Languages

English
Hindi
Punjabi

Timeline

Dietary Aide

Shannex
07.2024 - 11.2024

Front Desk Associate

Popeye's Louisiana Kitchen Inc.
01.2024 - 04.2024

Server

The Chef's House
09.2023 - 12.2023

Associate

Indian Frootland
02.2023 - 08.2023

Diploma - Hospitality Management

George Brown College
Riya