Riya
Brampton,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Subway with exceptional problem-solving and customer service skills. Excelled in high-stress situations, showcasing patience, empathy, and organization. Adept at team collaboration, ensuring optimal performance and efficiency.
Overview
7
7
years of professional experience
Work History
The Brick Store
Joseph
01.2024 - Current
- Performed regular maintenance on equipment to ensure optimal performance during masonry tasks.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
No Frills
Ashley
03.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Subway
Satpal
02.2017 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Associate of Science - Computer Science
Algoma University
Brampton05.2025
Bachelor of Science - Computer Science
Kurukshetra University
Haryana, India05.2022
High School Diploma -
Bluebells
Haryana, India03.2019
Skills
- Customer Service
- Patience and Empathy
- Data Entry
- Organization skills
- Team Collaboration
- Problem-solving skills
Timeline
The Brick Store
Joseph
01.2024 - Current
No Frills
Ashley
03.2023 - 08.2023
Subway
Satpal
02.2017 - 03.2018
Associate of Science - Computer Science
Algoma University
Bachelor of Science - Computer Science
Kurukshetra University
High School Diploma -
Bluebells
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