Riya
Calgary,AB
Summary
Friendly and reliable with unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Tim Hortons
Edmonton, AB
05.2024 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Representative
Big Bazaar
Bathinda
04.2022 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
MERITORIOUS SCHOOL INDIA
PUNJAB, INDIA03.2020
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Merchandise Restocking
- POS Systems
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier
Tim Hortons
05.2024 - 05.2024
Customer Service Representative
Big Bazaar
04.2022 - 04.2024
High School Diploma -
MERITORIOUS SCHOOL INDIA